Customer Service Manager

PRAISES Melissa's Uber Driver Rating *.*

WORK HISTORY Subway

Store Manager

November 2014 - August 2016 Dallas TX

Counseled with stores and trained on labor food costs

* Set/ met daily weekly and monthly sales goals

* Daily responsibilities included opening and closing store

* Inventory

* Hiring and Training employees

* Met goals as far as Compliance of franchise practice

* Met all food and labor percentage goals

Elite Labs

Medical Records Clerk

May 2013 - October 2014 TX

Submitted all Medicare Part A and B claims

*Updated all Healthcare facilities daily

*entered mileage travelled to labs from facilities for billing

*customer service calls

Martin Neurobehavioral Center

Front Office Manager

January 2008 - March 2013 TX

All Front Office Duties

*Reception

*Payroll

*Submitted all CPT and ICD-9 10 codes with billing

*handled all office referrals

*verified insurance and copay amounts

*Scheduled testing and counseling appointments

*Scheduled office meeting and company meetings and Holiday parties

*responsible for all purchasing

*scanning medical records for EMR system

Corvel Inc

Medical Claims Analyst

June 2002 - December 2007 Ft.Worth TX

Melissa Stanbery

Tyler • TX • 75702 • ***********@*****.***

https://www.jobcase.com/p/melissa.stanbery

Traits: Ambitious, Dependable, Experienced, Hardworking, Knowledgeable Review medical claims and negotiated bills with the insurance companies and facilities, checked all bills for accuracy on correct and not double billed ICD-9, CPT, HCPCS coding, and corrected accordingly, handled customer service calls, heavy data entry, worked well with our other departments for fast and steady flow of all claims

Subway Plano

Area Supervisor/ Store Manager

December 2000 - May 2002 Ft. Worth TX

Area Supervised 6 Subway Restaurants

*Trained Managers

*Counseled with stores and trained on labor food costs

*Set/ met daily weekly and monthly sales goals

*Daily responsibilities included opening and closing store

*inventory

*Hiring and Training employees

*met goals as far as Compliance of franchise practice

*met all food and labor percentage goals

*increased sales

*catering

Uber

Driver

TX

EDUCATION Abraxas High School

High School

November 1996 Poway CA

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