Office Medical
Resume:
KIMBERLY MORROW
**** ****** *** **. *********, NC 28269
******.**********@*****.***
EMPLOYMENT HISTORY
Queen City Plastic Surgery, Office Manager
October 2014– present
• Responsible for the operations and administration of a Medical Office. Ensure office is running smoothly by supervising office employee and managing daily departmental functions. Provide supervision of day to day operations regarding Front Office Staff, Vendors, Billing and Accounts, Medical Records, Lab and Radiology.
• Hire, terminate, and train staff in a medical office. Supervise all Front Office Staff Members, Receptionists, and Medical Billers and Coders, & Collections.
• Schedule appointments. Maintain medical records. Make deposits. Reconcile Unpaid Patient Account and set Payment Plans. Pay office bills. Arrange cleaning staff. Arrange for emergency maintenance visits for building. Order medical and office supplies. Submit claims to insurance. Process claims. Submit billing statements to patients. Delegate responsibilities. Assess employee performance. Perform data entry and processing. Develop and implement office policies and procedures. Formulate objectives and processes. Generate inventory records. Provide educational material for patients.
Office Coordinator in Training, Front Desk Supervisor
2010 – 2014 Novant Healthcare Charlotte, NC
Front Office Check- In and Check- Out, Insurance Verification, Billing and Collection including Charge Posting
Support the daily functions of a Medical Practice, obtaining Referrals and Medical Records from other offices, making all outside referral appointments for Specialist and Radiology Procedures. Create office letters and forms and other office documents., Assist patients with instructions for surgery and Radiology Testing, Triage pt. phone calls, Dictation and Dictation Corrections, New Hire Training Floater, Insurance Verification and Procedure Pre-Certification, Pt Billing
Carolinas Healthcare System March -2000 – 2012
MMG, Charlotte Medical Clinic, Eastover OBGYN,
Charlotte Gastroenterology Morrocroft Urgent Care
Support the daily functions of a Medical Practice, obtaining Referrals and Medical Records from other offices, making all outside Referral Appointments for Specialist and Radiology Procedures. Create office letters and forms and other office documents. Call in Rx, Managed Care Coord., Assist patients with instructions for surgery of Radiology Testing, Triage Pt. phone calls, Dictation and Dictation Corrections, New Hire Training and Orientation, Office Training and Floater, Insurance Verification and Procedure Pre-Certification, Pt Billing Collections and Charge Positions, Coding
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