Computer Technician

DIMPLE RAJPUT

Email ID: d **************@**********.*** M obile +919*********

Alt. Email ID: p ***.********@*****.***

PROFESSIONAL SUMMARY

A W orked as life advisor in AEGON RELIGARE LIFE INSURANCE COMPANY on a part time basis for 3 years f rom 2006 2010.

B Worked with IBM Daksh KOLKATA as L2 Technician for 2 years and giving assistance to the customers Calling from US, UK, CANADA & AUSTRALIA. Described below.. Role:

Oversee the daily performance of computer and operating systems.

Answer client inquiries and resolve issues regarding computer software or hardware operation

Enter commands and observe system functioning to verify correct operations and detect errors.

Set up equipment for employee use, performing and ensuring proper installation of cables, operating systems, or appropriate software.

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

Read technical manuals, conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.

Refer major hardware/software problems and defective products to vendors/technicians for service.

Prepare evaluations of software or hardware, and recommend improvements and upgrades. C W orked with ARVATO BERTELSMANN Marketing Services India PVT LTD as CSE in British Airwaya process for 1yr. Software being used was PEGASUS. D Currently working with IGT (Interglobe Technology PVLTD) in Odigeo Process as L1 in CSE, Software being used is AMADEUS.

EDUCATIONAL QUALIFICATION

(Completed BA in English Honours in 2010)From Kamala Nehru Womens College Under Utkal University.

Council of Higher Secondary Education i.e. +2 completed in (2007)

Did Matriculation from Buxi Jagabandhu English Medium School in (2005) OTHER CURRICULAR ACTIVITIES

As being a sports person I had participated in Basket Ball & Badminton match and was selected for playing Badminton in National level for Manipur. Achieved lots of prizes while participating in sports compitions. Achieved certificates for debate, essay and singing competions while I was in school and college.

Was Athlete Secretary in college for consecutively 2 years.

Took part in co curricular activities being in school and college. ADDITIONAL SKILLS

Team Player with excellent communication skills.

Forklift Experience.

Very familiar with the Bay Area.

Reliable and dependable hard worker.

Motivated self starter with a strong desire to learn.

Professional appearance & attitude.

Excellent communication and multi tasking skills developed from previous experiences. PERSONAL DETAILS

Date of Birth : 8th November 1984

Gender : Female

Marital Status : Married

Height : 5’4

Mother Tongue : Punjabi

Religion : Indian

Languages know : English, Hindi, Punjabi, Oriya, Marwari & Bengali

Location Preference : Home Town Bhubaneswar (Odisha)

Home Town Address : D/o Ram Gopal Rajput, c/o A.K.Mohanty,Plot no 898/1338, Lane no.3, Canal road, Nigamananda Nagar, Rasulgarh Bhubaneswar (ODISHA) 751006.

Permanent Address after Marriage: Sukhdev Singh S /O Tilak Raj, House no. BX/605, New Abadi Bank Colony,Tehsil BATALA, Dist GURDASPUR,PUNJAB.

Present Address: Dwarka mode, Ramaparak road, infront of pillar 763,near sunil,H 56 3r d floor,110059.

Personal Mobile Number : +919*********, Emergency Contact:+91-995*******. Place: Delhi

Date :

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