Engineer Service / Service Manager

CV of “SERVICE MANAGER”

ENGR. IRFAN ALI SIDDIQUI

PRESENT ADDRESS:

I have valid Saudi Iqama & I live in Saudi Arabia Al-Khobar.

Mobile No: 00966- 55-3799314 (My Saudi Mobile No.)

Mobile No: 0092-300-***-**** (My Pakistani Mobile No.)

E-MAIL ADDRESS:

*****************@*****.***

PERSONAL SUMMARY :

An Electronics & Electrical Engineer & Masters of Business Administration with Fourteen Years of experience with International manufacturers like JCB, TADANO, FG Wilson, SDMO etc. My Skills include in supervision, problem solving, customer care handling, all type of inventory & trainings.

EDUCATIONAL / PROFESSIONAL QUALIFICATIONS :

1-MATRICULATION (Science) in 1989.

2-INTERMEDIATE (Pre-Engineering) in 1991.

3-B. SC (Bachelor of Science) in 1994.

4-B.E (Bachelor of Engineering) ( 4-years ) in Electronics Engineering, First division from NED University of Engineering & Technology, Karachi-Pakistan in 2001.

5-MBA (Masters of Business Administration) (2-years) in Marketing, Karachi-Pakistan in Feb-2010.

PROFESSIONAL WORK EXPERIENCE:

1-Presently working as a “NATIONAL SERVICE MANAGER“ in Saleh & Abdulaziz Abahsain Co. Ltd. Saudi Arabia from Nov-2006 till today in Heavy Equipment Division (Earth Moving Machineries) Like JCB-UK, TADANO Cranes – Japan & Germany, MITSUBISHI Grader - Japan, METSO crusher - France, MKB breaker Japan, NIFTY LIFT UK, CHERRINGTON Beach cleaner USA, DULEVO SWEEPER -ITLY

-My job is to control and supervise the Service Managers, Asst: Service Managers, of all 6 branches in Saudi Arabia, also supervise the Training Manager and Warranty Administrator.

-Analyzing the monthly KPI of service managers.

-Leading a group of Engineers/ technicians to plan and carry out daily activities on customer’s machines.

-In-Shop & field service and repair of machines and equipment.

-Caring out the PDI of equipment.

-Warranty repairs & follow up.

-Rental/Lease fleet maintenance and repairs.

-Getting Training from abroad & transfer to different groups to develop their troubleshooting skills.

MY FOREIGN TRAININGS:

-TRAINING IN SINGAPORE 05-03-2007 to 09-03-2007. Training on Tadano crane & its functions/systems.

-TRAINING IN JAPAN 20-07-2007 to 29-07-2007. Training on Tadano crane & its functions/systems.

-TRAINING IN SINGAPORE 13-10-2007 to 28-10-2007. Training on Tadano crane & its functions/systems.

-TRAINING IN ABUDHABI 03-05-2008 to 08-05-2008. Training on Tadano crane & its functions/systems.

-TRAINING IN JAPAN 02-11-2008 to 17-11-2008. Training on Tadano crane & its functions/systems along with Mitsubishi Engine.

-TRAINING IN BAHRAIN 26-04-2009 to 30-04-2009. Training on JCB Equipments & its functions/systems.

-TRAINING IN UAE 07-06-2009 to 10-06-2009.Training on Cummins Engine at Cummins UAE.

-TRAINING IN GERMANY 09-11-2009 to 14-11-2009.Training on TADANO Crane & its functions/systems.

-Meeting in ENGLAND 25-Aug-2012 to 29-Aug-2012 for attending our host JCB Dealers at World Parts Centre, Waterloo Park, Beamhurst, Uttoxeter, England ST14 9PA.

-TRAINING IN CHINA from 26-08-2013 to 30-08-2013. Training on Dongfeng Cummins Engine China.

-TRAINING IN UAE from 05-02-2014 to 06-02-2014. Training on JCB Live Link and its application.

2-Worked as “SERVICE ENGINEER“ (Electrical & Electronics) in Greaves Pakistan (Pvt) Ltd. in its Equipment deptt., Dealing with Power Generators (SDMO- France),Power Generators (FG Wilson- UK )

Comp’air-UK, FTI dispenser -Canada from Feb- 2003 to Nov-2006.

-Carried out all type of maintenance work related to Electrical & Electronics Diagrams, logic drawings & Digital Circuits .

-Commissioning, testing, troubleshooting, repairing with Manufacturer standard also carried out the

annual maintenance contracts and to supervise the maintenance Engineers, Technicians team.

3-Worked as “SERVICE ENGINEER“ (Electrical & Electronics) in Silicon International (Pvt.) Ltd; Karachi Pakistan from Nov-2001 to Jan- 2003.

-The work was included in all type of soldering, repairing of any kind of PCB & Circuits.

-Also worked on Digital circuits.

-Review drawings for modification in the existing Electrical & Electronics Control system.

-Carried out trouble shooting and made maintenance & managed engineers & Technicians as a team.

TECHNICAL DIPLOMAS:

1-Nine month Diploma in Industrial Electronics, first div. from skill development council, Karachi in 1996.

2-Certification in computer Electronics under the Brain bench on line course.

3-Course on PLC ( Programmable Logic Controllers ).

4-Course on Micro Controllers.

COMPUTER SKILLS:

Operating System: Windows 98, Windows XP and Windows 7.

MS Office 2000 Professional (MS Word, MS Excel, MS Power point)

Orcad -6 (Electronics Software)

Electronic Work Bench.

LINUX-Red Hat (operating system)

Working on Oracle application 9i and Oracle 11i (end user)

MEMBERSHIPS:

1-Life Member of P.E.C ( Pakistan Engineering Council) PEC # ELECTRO/ 6127

2-Life member of I.E.P (institution of Engineers of Pakistan), reg# M-13180/KAR 1175.

4-Member of S.C.E; Saudi Arabia (Saudi Council of Engineers), registration # 86781

PERSONAL DETAILS:

Saudi Valid Iqama No: 223*******

Expiry of Iqama: 15-01-1443 H

DATE OF BIRTH: 18th Nov 1973

MARITAL STATUS: MARRIED

LANGUAGES: English, Arabic, Urdu, Hindi.

PASSPORT No: AT5466703

Driving License Saudi: 444914/13

Expiry of Driving License: 17-11-2021

Wife Name: Dr. Nida Anwer

NATIONALITY: PAKISTANI

Blood Group: O +ve

REFERENCES :

To be supplied upon request.

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