Customer Service Software

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Posted:

September 03, 2016

DEEDEE

LAKEWILSON

MAILING PRODUCTION

Dee Dee Lake-Wilson

***********@*****.***

Profile

Experienced in mailroom operations in a high volume direct mail atmosphere. Also experienced in software used

in direct mail operations.

Professional Experience

08/2011-present OSG billing Tempe AZ

inserter

inserting on a se 8 pittney bowes inserter

05/2007 " 12/2009 Cactus Mailing, Scottsdale AZ

Mailroom Operations Clerk

Operated mailroom and printing machinery including inserters, ink jet printers, Xerox high volume laser

printers, uv coaters. Responsible for troubleshooting and basic maintenance of machinery .

Responsible for manual inserting and addressing, shipping and receiving, and postage metering.

05/2005 " 05/2007 Dean's Mailing and List Services Inc., Phoenix AZ

Mailroom Operations Clerk

Operated mailroom machinery including tabbers and inserters. Responsible for troubleshooting and basic

maintenance of mailroom machinery .

Responsible for all manual inserting and addressing.

12/2005 " 06/2009 Marketron, Phoenix AZ

List Maintenance Operator

Responsible for the daily maintenance of mailing list data entry records for direct mail operations. Use Accumail

software to validate addresses. Use Star-trans list generating software to maintain the data for the mailing lists.

01/2001 " 06/2009 Star-trans Software, Phoenix AZ

Independent Contractor " Sales and Support

Develop leads and market online reservation software. Use online marketing software to track leads. Use and

support the Star-list mailing list generating software sy stem.

1992 " 2005 Previous experience

Owned and worked in various housecleaning operations.

Managed housecleaners and developed housecleaning procedures.

Worked at Denny 's and other restaurants as a waitress.

Developed skills in management and customer service.

Education

1988 " 1992 Alhambra High School, Phoenix AZ