Customer Service Data Entry

Core Qualifications

Experience

Professional Summary

Education

Tamika Gayden

**** * ******** *******, ******* IL 60637

Home: 773-***-**** Cell: 773-***-****

**************@*****.***

Retail Software

MS Office - Word & Excel

50WPM Typist

Excellent communication skills with a focus

on the customer

Team worker who is able to adapt in highly

dynamic and changing situations

Familiarity with Point of Sale terminals

Choice Fish & Chichen July 2013 to Current

Cashier

Chicago, IL

Memorize restaurant's stock's and the meals they should accompany Present menus to patrons and answer questions about menu items Clean all work areas

Perform food preparation duties

Provide outstanding customer service

Mobile Gas March 2009 to August 2012

Cashier

Chicago, IL

Multitask between two cash registers and lottery machine Handle 100+ customers per day, giving detailed, personalize, friendly, and polite service in ensure customer retention

Trained 4 new employers in customer service script recitation, conflict resolution, and data entry for cash register and lottery machine

Jewe Osco January 2005 to August 2008

Cashier

Chicago, IL

Responsible for accepting payments from customers, and giving change and receipts Knowledge of and ability to refund items in the form of cash or credit Bagged customers good's in accordance to best practices, ensuring that their items do not get smashed or ruined on transit

Able to resolve customers disputes in a calm and intelligent manner Food service worker with 8+ years in customer service. Experience in telephone customer service. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the managerial role in your company. Richard J Daley College

General Studies

Chicago, IL, United States

G.P.A - 3.4

Englewood Academy 2005

High School Diploma

Chicago, IL, United States

G.P.A - 3.2

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