Customer Service Microsoft Office
Resume:
RESUME
NOR SITI HAFFIZA BT ZULKIFELI
CONTACT
ADDRESS :
NO 832 1/18 JALAN SRI IMPIAN, TAMAN SRI KLUANG,86000 KLUANG JOHOR
MOBILE NUMBER :
EMAIL:
******************@*****.***
PERSONAL PARTICULARS
Name : Nor Siti Haffiza bt zulkifeli
Date of birth : 5 january 1994
Nationality : Malaysian
Marital status : Single
IC Number : 940***-**-****
E-mail : ******************@*****.***
Mobile Number : 010-*******
EDUCATIONAL BACKGROUND
PMR 2007-2009 SMK TENGKU ARIS BENDAHARA KLUANG JOHOR
SPM 2010-2011 SMK TENGKU ARIS BENDAHARA KLUANG JOHOR
Diploma in Physiotherapy Allianze University College Of Medical Sciences (AUCMS) / MAHSA UNIVERSITY
SKILL SET
Computer skills:
•Windows 98, Windows 2000, Windows XP, Microsoft Office Word (2003, 2007)
Microsoft PowerPoint (2003,2007), Picasa, Photoscape
•Internet and e-mail.
Language:
•Bahasa Malaysia : Good (Speaking and Writing)
•English :Average (Speaking and Writing)
EXTRA CURRICULAR ACTIVITIES
PROGRAM 1MALAYSIA MASS CPR (4 DECEMBER 2012)
PROFESSIONAL AND LEADERSHIP DEVELOPMENT CAMP (11 MAY 2012 - 13
MAY 2012)
PRACTICAL EXPERIENCE
•SEPTEMBER 2013( SEM 3)
Two weeks observation at
Hospital Taiping
Performed tasks as follow:
•Musculoskeletal
•Fill in the assessment form
•Checking vital signs
•measuring Range of Motion of joints, muscle girth and muscle power.
•Conduct appropriate exercise for the patient
Movement Science
•Giving instruction to patient and guardian on how to perform the specific exercises (eg: Passive Movement, Active Assisted exercise, Stretching, Ambulation, etc)
•JANUARY (SEM4)
Two months clinical experience at:
PDK ANNUR PAYA KELADI PINENG
Performed tasks as follow:
•Cardiorespiratory
• Taking cases of Cardiorespiratory condition
(eg: Asthma, Tuberculosis, Pneumonia, Pacemaker patient etc)
•Fill in the assessment form
•Auscultation and exercise tolerance test
•Arterial Blood Gas Reading
•Perform oral suction to the patient
•Conduct appropriate exercise for the patient
•Neurology
•Taking cases of Neurology condition
( eg: Stroke, Traumatic Brain injury, post-op craniotomy)
•Fill in the assessment form
•Assess Higher Function Test, Cranial Nerve Assessment and Sensory Assessment
•Assess tendon Reflexes, Coordination and Balance, Functional Assessment
•Conduct appropriate exercise for the patient
•JULY (SEM 5)
Three Month Clinical Experiences at:
Happy Home Sungai Dua Pulau Pinang
Performed tasks as follow:
•Paediatrics
•Taking cases of paediatrics condition
(eg: Cerebral Palsy, CTEV, Hip Dysplasia, Torticollis, etc)
•Apply the neonates reflexes
•Fill in paediatrics neurology assessment form
•Conduct appropriate exercise for the patient
•Geriatrics
•Taking cases of geriatrics condition
(eg: OA, Parkinson, Diabetes, Hypertension, etc)
•Fill in paediatrics geriatrics assessment form
•Conduct appropriate exercise for the patient
•Women Health
•Taking cases of Gynaecological condition
(eg: urinary incontinence, uterine proplapse, pre-eclampsia, etc)
•Fill in the gynaecology’s assessment form
•Perform vaginal examination
•Conduct appropriate exercise for the patient
•Sports
•Taking cases of sports condition
(eg: plantar fasciitis, ligaments injuries, post op ACL reconstruction, etc)
•Fill in the orthopaedics assessment form
•Plan rehabilitation programs for the patient
•Occupational Health and Safety Management (OHSM)
•Key in the patient data into the database
•Inspection of gym equipment, electrotherapy modalities and exercise tools
•Plan safety guideline in the physiotherapy department
•Practicing and applying the safety working environment in the hospital
•DECEMBER (Sem6)
Three Month Clinical Experiences:
•NASAM IPOH
•Yayasan Sultan Azlan Shah Ipoh
•Hospital Bahagia Ipoh
Performed tasks as follow:
•Applying all the techniques learnt in every subjects
(Musculoskeletal, Cardiorespiratory, Neurology, Geriatrics, Paediatrics, Women Health,
Sports, OHSM)
•Building good rapport between therapist and patient
•Adapting to the working environment
•Clinical Exam
WORK EXPERIENCE
AUGUST 2015 –JAN 2016
DOCTOR ASST- CHIROPRACTIC WELLNESS WORK
JANUARY 2016- JUN 2016
CUSTOMER SERVICE VADS
REFERENCE
VADS TL = 011********
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