Customer Service Sales
Resume:
Brenda Ferrell
Apex, NC *****
***********@*****.***
Objective
A position where there is opportunity to maximize my experience in customer service and account management that will benefit the company.
Professional Experience
CoStar Realty Information, Inc Morrisville, NC - 6/2015–2/2016
Customer Service Representative
Worked closely with Publisher of Apartment Finder and sales team. Typed all advertising contracts and answered questions from sales team and customers.
Organized and updated two sales reports on a daily/weekly basis in order to submit a balanced monthly billing to our corporate office.
Ran aging report weekly and worked on collections by calling or emailing customers all past due invoices.
Gathered materials and information for all sales reps to be prepared for meetings with their clients.
Kept a report of all invoices that I coded and sent to our corporate office for payment.
Ordered all office supplies and equipment.
Network Communications, Inc. Morrisville, NC – 3/2005-5/2015
Customer Service Administrator
All of the job duties that are listed under previous employment with CoStar Realty.
Worked with publisher and sales team closely with the changes and layout of the quarterly printing of The Apartment Finder Magazine.
2010 Apartment Finder Admin/CSR Support Person of the Year.
Lone Wolf Publishing, Inc Raleigh, NC – 8/1998-2/2005
Accounting Manager
All of the job duties that are listed under previous employment with CoStar Realty.
Generated all monthly payroll checks, quarterly payroll reports and end of year W-2 forms.
Generated, printed and mailed all accounts receivable invoices each month.
Entered and deposited all accounts receivable checks.
Worked very closely with owner/publisher by generating and updating all weekly/monthly reports he requested.
Carolina Plywood Company, Inc. Apex, NC - 7/1978-6/1998
Office Manager
Generated a weekly payroll from time cards and typed each payroll check.
Generated quarterly tax reports, end of year W-2 forms and supplied all information to CPA for all other tax reports.
Typed all accounts receivable invoices and account payable checks.
All accounts receivables, accounts payable and payroll entries were done by hand in a ledger book.
Answered phone and worked closely with owners when choosing insurance providers.
State of North Carolina Raleigh, NC – 8/1967-6/1978
Office Manager
Answered phone and other general office duties.
Typed reports.
Schieffelin and Company Apex. NC – 9/1964-7/1967
Accounting Clerk
General accounting duties
Education
Apex High School – Graduated May, 1964
Salary Requirements and References Available Upon Request
Contact this candidate