PAUL SAIVETZ

*** ***** **, #***

Burlingame, CA *4010

520-***-****

E-mail: acwgf9@r.postjobfree.com

Summary

Performance Architect with almost fifteen years experience delivering improved performance for enterprise applications including implementing all encompassing performance management services that establish performance design standards, guidelines and best practices. Expert at providing comprehensive troubleshooting, configuration and tuning services that identify and improve application performance and user satisfaction. Highly proficient at installing, configuring and utilizing leading enterprise application and infrastructure monitoring tools that quantify key performance indicators.

Employment

12/12 to 7/16: Performance Architect: Sony Pictures Entertainment, Culver City, CA

Implemented comprehensive performance management framework for business critical enterprise applications that established performance design standards, guidelines and best practices which resulted in improved SLA compliance

Conducted deep-dive troubleshooting, configuration and tuning exercises that identified and improved application performance and user satisfaction

Designed, installed, configured, administered and maintained AppDynamics application performance monitoring tool environment for over thirty B2B applications that were critical to the operation of the studio. Provided AppDynamics training to IT personnel.

Installed, configured, administered and maintained Panopta infrastructure monitoring tool for over 1500 devices. Provided Panopta training to IT personnel.

Established and directed “Tiger Team” engagement process

Responded to critical IT problems in a consistent, efficient and repeatable manner

Acted as single point of contact to manage the critical incident-problem resolution process

Assembled a team of Subject Matter Experts to

Restored service as fast as possible

Provided the best possible root cause analysis in a timely fashion

Assumed joint responsibility for the incident-problem resolution

12/11 to 11/12: CA Wily APM/Performance Architect, Erie Insurance Group, Erie, PA

Documented and established best practices and provided training/mentoring for Erie IT personnel on the proper usage of the CA Wily APM (Application Performance Management) product suite

Provided enterprise application performance tuning methodologies, troubleshooting and expertise for the Erie IT organization

10/10 to 11/11: CA Wily APM/Performance Architect, The Walt Disney Company, Burbank, CA

Designed, installed, configured, administered, tuned and maintained the CA Wily APM environments throughout the Disney organization

Documented and established best practices and provided training/mentoring for Disney IT personnel on the proper usage of the CA Wily APM product suite

Provided enterprise application performance tuning methodologies, troubleshooting and expertise for the Disney IT organization

3/08 to 10/10: Performance/Middleware Architect: Sony Pictures Entertainment, Culver City, CA

Implemented performance management best practices, including tuning and troubleshooting, for over sixty WebLogic/JBoss JavaEE and .NET applications using CA Wily APM (Introscope and Customer Experience Manager) and other tools

Designed WebLogic and JBoss JavaEE application server and Apache and Sun One web server environments

Managed inter-departmental team of subject matter experts for performance tuning engagements

Trained SPE personnel on performance management processes and best practices

2/03 to 3/08: JavaEE Performance/Senior Web Engineer: Sony Pictures Entertainment, Culver City, CA

Installed, configured and utilized CA Wily Introscope for performance management/tuning and monitoring activities for WebLogic and JBoss JavaEE applications

Designed and built out WebLogic and JBoss JavaEE application server and Apache and Sun One web server environments

Provided instructor led training in all aspects of JavaEE best practices for developers and management

7/00 to 11/02: Customer Training Instructor/Course Developer: Sun Microsystems,

El Segundo, CA. Instructed Sun Microsystems’ customers in various Java technologies

Certifications: Several Java and JavaEE from Sun Microsystems

Education

City University of New York: MS equivalency in Information Technology

UCLA Extension: Systems Analyst Certificate

California State University, Northridge: Multiple Subject Teaching Credential,

Cross-cultural, Language and Academic Development Emphasis

Drew University: BA in History

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