Customer Service Quality Assurance
Resume:
BENJAMIN P. PRICE
Topeka, KS 66604
PROFESSIONAL EXPERIENCE
Reser’s Fine Foods
Quality Assurance Lab Technician Two March 2016 - Present
Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
Assure ongoing compliance with quality and industry regulatory requirements
Document internal audits and other quality assurance activities
Devise sampling procedures and directions for recording and reporting quality data
Develop, recommend and monitor corrective and preventive actions
A safety committee team member
Physicians Reference Laboratory December 2014 – August 2015
Laboratory Assistant One
Process specimens for laboratory tests and procedures according to SOP
Place outbound calls to clients with STAT results
Maintain accurate laboratory records and maintain lab inventory
Maintain and follow infection and safety control procedures in all laboratory operations.
Quest Diagnostics May 2014- October 2014
Forensic Scientist One
Performed hair testing
Extraction
Sample analysis
Other duties as assigned by the Supervisor
Vince and Associates March 2014 – March 2014
Clinical Research Coordinator (Temporary)
Assisted lead clinical research coordinator
Performed administrative tasks such as; building binders, breaking down patient information, and sending it to the archives
Built spreadsheets, set up schedules, and made sure patients followed their schedules
Helped coordinate proper research protocols, and followed SOPs
Explained experiments to patients from start to finish, and followed up with patients on the phone
Performed vitals, and EKGs
Evolutionary Concrete Design, Lawrence, KS March 2010 – October 2013
Flat Worker and General Laborer
Polished, acid stained, and sealed decorative concrete floors for commercial and residential jobs
Cutter’s Smokehouse and Catering Company, Eudora, KS April 2011- December 2011
Fry Cook
Cooked and prepared catering orders
Main Streets Wine and Spirits Eudora, KS March 2009 – December 2010
Floor Associate in Sales and Cashier
Floor sales associate and customer service
Kept inventory stocked and shelves faced
EDUCATION
Bachelors in Science in Biology, Major Neurobiology May 2011
University of Kansas, Lawrence, KS
Associate of Liberal Arts Degree, May 2009
Johnson Country Community College, Overland Park, KS
High School Diploma, May 2006
Eudora High School, Eudora, KS
COMPUTER SKILLS
Intermediate skills with Microsoft word, Excel, and Power Point.
Proficient at typing a minimum of 44 words per minute.
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