Customer Service Microsoft Office
Resume:
Marcel Santonato
Bradford, Ontario, L3Z 2X9
******.*********@*******.***
Proficient in the use of microcomputer applications (Microsoft office applications): like Word, Excel, and PowerPoint.
Comfortable with the features of social media platforms such as: Facebook.
Excels in a fast pace environment requiring prioritization and multitasking.
Helpful, trustworthy and contributory in a team environment.
Able to apply active listening skills to identify customer needs.
Confident verbal communication and nonverbal communication (eye contact, strong posture etc.)
Completed Work-Smart Campus (Health and Safety in the Workplace) Certificate
Obtained Security Guard License & First Aid.
Is a fast paced learner.
Is experienced in data entry.
Ran own telecommunications business “MGMC Enterprise”, through company: ACN.
Education
Business Administration, 3 year- advance (co-op) diploma program. 2014-Present
Georgian College
Key Courses: Microcomputer Applications, Math Finance, Customer Service, Accounting, Marketing
Work Experience
Administrative Assistance May-August 2015
PaveKrete Construction
Helped organize paperwork from different contracts and put them in the appropriate places.
Filled out applications referred to as “locates” and put the corresponding locates with the appropriate contract.
Kept a clean and organized environment to keep an efficient workplace and answered any incoming phone calls to maximize effectiveness.
Reported to Vice President and President on a regular basis.
Marcel Santonato
146 Compton Crescent
Bradford, Ontario, L3Z 2X9
******.*********@*******.***
Clerk January-June 2014
TSC Stores Ltd.
Managed inventory by creating displays as per headquarters visual guidelines and restocked shelves as needed.
Maintained store cleanliness and organization.
Assisted with preparing pricing for weekly sales.
Provided quality service to customers when answering inquires and completing purchases.
Shipping and Packaging Associate January-September 2013
Windspec Inc.
Wrapped and packaged window panels making sure that they are securely protected in foam and cardboard.
Ensured correct filling of orders and loaded completed orders safely onto trucks.
Marked each window panel after packaging with a serial number relevant to the order number for shipping.
Quality Control Inspector June-September 2011
Architectural Precast Systems Limited
Inspected finish products to ensure quality standards are met or exceeded.
Measured materials for moulds and helped constructed moulds for pouring of concrete.
Used required safety equipment (hard hat, rubber gloves, and steel toe boots) at all times.
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