Technical Support Computer
Resume:
Roberto Espiritu
+63-922******* *********@*****.*** Central Luzon
Experience
Apr 2014 - Oct 2014
(6 months ) Technical Support Specialist
Don Bosco CITI National Capital Reg, Philippines
Industry Computer / Information Technology (Hardware)
Specialization IT/Computer - Hardware
Role Technical Support
Position Level 1-4 Years Experienced Employee
• Perform general technical support functions, including physical installation, assembly, configuration and maintenance, troubleshooting and repair of computer systems, related peripherals and various types of ICT equipment
• Install, configure and upgrade operating systems and software
• Install, assemble and configure computers and peripherals such as printers, scanners and related hardware
• Conduct general checkup and preventive maintenance on all computers including general cleaning, virus removal, checkup of system and peripherals as scheduled
• Coordinate with outsourced computer repair service providers as necessary
• Provide technical assistance during events
• Documents and submit reports
• Perform additional job-related responsibilities as assigned
Jun 2003 - Mar 2013
(9 years 9 months ) Computer Technician
St. Mary's College of Baliuag Central Luzon, Philippines
Industry Education
Specialization IT/Computer - Hardware
Role Technician
Position Level Supervisor / 5 Years & Up Experienced Employee
• Take charge of the computer units in the school
• Prepare, submit and keep records of assigned computer operations
• Install and maintain of local area network hardware, and telecommunication services, such as personal computers, software applications, printers, service routers, hubs, modem and cabling
• Assist the client in maximizing the use of the ICT facilities and services to promote the teaching and learning
• Perform other tasks assigned by the ICT Coordinator.
Jun 2009 - Apr 2012
(2 years 10 months ) OIC-Information and Communication Technology(ICT)
St. Mary's College of Baliuag Central Luzon, Philippines
Industry Education
Specialization IT/Computer - Hardware
Role Supervisor/Team Lead
Position Level Supervisor / 5 Years & Up Experienced Employee
• Install, configure, troubleshoot computer networks and associated assemblies
• Install and maintain local area network hardware, and telecommunication services, such as personal computer, application software, printer, router, hubs, modem and cabling
• Perform network troubleshooting to isolate and diagnose common network problems
• Recommend upgrading of network hardware and software components as required
• Set guidelines for computer usage
• Prepare and submit inventory of the computer facilities.
2008 - 2009
(1 year ) Basic Computer and Troubleshooting Instructor
St. Mary's College of Baliuag
Industry Education
Specialization IT/Computer - Hardware
Role IT Trainer
Position Level 1-4 Years Experienced Employee
Teach out of school youth on basic computer like MS Powerpoint, MS Excel and MS Word, and i also teach on how to troubleshoot and repair computer
Education
2003 Universal Institute of Science and Technology
Vocational Diploma / Short Course Certificate in Computer Electronics and Communication Technology Philippines
Major Computer Technology
CGPA 85.0 / 100.0
Skills
Advanced Computer Hardware And Software Repair, Network Cabling,Troubleshooting, Computer Assembly,Disassembly
Languages
Language Spoken Written
Filipino 9 9
English 7 7
Additional Info
Preferred Work Location Anywhere in Philippines, Asia - Others, Other work locations
Other Information
CAREER OBJECTIVES:
Seeking for a position in the field of computer technology, where I can utilize my experience and apply my technical skills, to expand my knowledge base, and grow and learn within a company.
SUMMARY OF QUALIFICATIONS:
• Proficient in computer skills
• Knowledge in operating and troubleshooting computers, parts and peripherals
• Knowledge in a wide variety of computer software
• Advanced analytical and technical theory application
• Skills in providing high quality customer service
• Good organizational and time management skills
• Proficient in LAN, WAN, and network installation
About Me
Gender Male
Age 33
Address Sto. Cristo Baliuag,Bulacan, 3006, Central Luzon, Philippines
Nationality Philippines
Permanent Resident Philippines
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