Customer Service High School

Barbara Neely

Tempe, AZ *****

***********@*****.*** - 630-***-****

To obtain a full time permanent positions with great knowledge of customer service and with more opportunities for future advancements.

Willing to relocate to: Tempe, AZ - Mesa, AZ - Gilbert, AZ Authorized to work in the US for any employer

WORK EXPERIENCE

Massage therapist

Massage Envy - 2011 to Present

Greeting and taking back clients for a short interview on what kind of massage they would like, to help better there health also help answer phones when short staffed Auto Collector

Wells Fargo - Tempe, AZ - December 2014 to April 2015 Responsibilities

Took inbound and outbound calls

Helped customers make payments on vechicals

Made payment arrangements also made sure to process payments when they called. Also made sure that if customer is struggling with payments to ask when they can make the rest or if can not make payments to transfer them to the right department. Skills Used

Being able to talk on the phone with customers

Arrange payments and process them

Transfer to different departments to a sure customers on there needs. Learned a computer program and how to work it.

Cashier and Customer service rep

Arizona School of Massage Therapy - 2009 to 2011

Work on the weekends for the massage clinic at the school I would answer phone calls and give directions, also have great computer skills with entering information in the systems, entering money in data and plugging clients to students.

Breakfast attendant/ front desk/ housekeeper/ maintenance / grounds keeper Hampton Inn - 2008 to 2011

Prepared and served breakfast for hotel guest made sure they were well taken care of, helped answer phones and make reservations and check them out, helped with housekeeping did beds and laundry, also with maintenance with any problems with rooms help change it out also made sure the outside of the hotel was taken care of made sure no garbage was in the landscape. EDUCATION

Massage body worker in Massage licensed in Arizona Arizona school of massage therapy - Tempe, AZ

2008 to 2009

Graduate in High school diploma

York Comm High School - Elmhurst, IL

2004 to 2008

SKILLS

Microsoft, Computer Skills, Word, Team Player, Customer Service, Cleaning, Sales, Organizational Skills, Assistant

CERTIFICATIONS

Massage Therapist license

August 2009 to October 2017

Have to do continuing education also have to apply and renew massage license every two to three years ADDITIONAL INFORMATION

5 years of customer service, cashiering, answering phones, taking reservations, serving breakfast, maintenance, grounds keeper, housekeeping,auto collector and also massage therapy.

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