Customer Service Assistant

E-mail : **********@*****.*** Phone : 818-***-****

Address : ***** ****** ***** ******, ******, Colorado, 80134 OraLabs 02/2016 Current

Allied Beauty Experts 09/2015 01/2016

Alliant Specialty Insurance Services 02/2014 05/2015 West Hills Pet Clinic 2008 2013

Colin Reifeis

Work experience

Quality Technician

Supervise 50 employees

Ensure FDA regulations, and SOP's

Authorize the start-up and shut down of lines (mix, fill, labeling, packaging, shipping) Investigate deviations, compile and conclude reports High attention to detail to keep a high score rating with audits Reduced the loss ratio in production

Responsible for the flow of production

Program Underwriter

New / Renewal submissions

Monthly reports

Account balancing

Manage all clients

Policy processing

Endorsement processing

Answer phones

Knowledgeable in most software programs

Loss Runs

Assistant Underwriter

Assistant Underwriter in National Oil & Gas Program Assisted in Operational Management Retail/MGA

Fully knowledgeable in all Microsoft Programs, EPIC Agency software Reviewing submissions; new accounts and renewals

Surplus Lines Filings

MVR's

Loss Runs

Wow Customer Service

Reason for Leaving: Laid off due to revenue reduction in the program Lead Veterinary Technician

Managed veterinary staff

Implemented training and skills

Managed critical patients

Extensive and accurate medical record keeping

Colin Reifeis 1

Animal Science 2001 2003

Computer Science/Business Management 1995 1999

Skilled phlebotomist

Assisted in surgery, everything from inducing, monitoring SpO2, cardiac, respiratory during surgery, to recovery Radiologist

Dental hygienist

IV catheter placement

Calculating drug doses

Administering medication via IM, SC, IV

Reason for Leaving: Moved to Colorado

Qualifications

Highly efficient

Able to multi task and excel

Can self-manage and work under stress

Superb organizational skills

Quick learner

Education

Moorpark College

Downtown Magnet High School

References

References available upon request.

Colin Reifeis 2

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