Customer Service Sales Representative

**** *** ****** *** *** E South Gate CA ***** 323-***-**** ***********@*****.***

ANA I CABRERA RUBIO

Objective

I am a prompt dedicated person and carry myself with dignity and respect, most of all trustworthy. Customer satisfaction along with excellent organization skills has always been my priority. I am always up for a good challenge because I see it like a way of motivation, which leads me in the right direction towards reaching my goals. Foremost I am a confident determined young adult with lots of energy and creative ideas. Always open to new opinions and suggestions in desire to becoming a better person.

Experience

March 2012- June 2012- June 2013- August 2013

KBELL SOCKS

Inglewood, CA

Shipping Clerk

Customer Service

Scanning and printing labels, answering phone calls.

Keeping track of workers hours and doing their time cards.

March 2013- May 2013

FOREVER 21

Lincoln Heights, CA

Returns Department Associate

Scanned returned merchandise by customer.

Input the return reason in the system for customer service.

Scanned merchandise for stores that we would be shipping in and out of state.

April 2008- December 2010

METRO PCS

South Gate, CA

Sales Representative

Customer service in the store and on the phone.

Sold from phones, phone cases, family bundles ect.

Open and closed store. Maintained our location always looking at its best.

February 2014-Present

GLASSWERKS INC

South Gate, CA

Inside Sales Representative

Customer service

Order entry

Receiving orders via phone, faxes, emails and from time to time walk in customers.

Helping customers locate their glass orders and provide them with an ETA as well.

All duties performed at a high pace rhythm and at once for the most part.

I take 80 to 100 calls on a daily basis.

Quality control.

Education

June 2007

JOHN ADAMS HIGH SCHOOL

High school graduate

Job Skills

Bilingual (Spanish and English)

6 year experience in customer service (Strong interpersonal skills.)

Data entry, Excellent multi-tasker, Proficient in Microsoft Office,

References

Officer Guizar 909-***-****

Katrina Salinas 323-***-**** Metro Pcs Manager

Martha Lopez 562-***-**** Forever 21 Returns Department Supervisor

Ruben Barajas 562-***-**** Kbell socks supervisor

Norma Carillo 323-***-**** Human resource at Glasswerks

Gina Lira 323-***-**** Territory partner at Glasswerks

Contact this candidate