Customer Service Sales
Resume:
Russel Kennard
Conroe, Texas ***03
Experience:
*/****---******* ******* ***** Mitchell Pavillion/The Woodlands, TX
Security: Customer Service, answer questions, provide assistance to event attendees, monitor and report security issues.
6/2009 Present Self Employed/ Freelance portrait, wildlife and inspirational photographer
Photography, sales, customer service, Photoshop.
5/2014---05/2015 Demontrond Dodge, Conroe, Texas
Porter and Parts Runner: Helper with oil changes and tire rotations, clean shop area, delivery
of customer vehicles, assist technicians,, pulled delivery orders, delivered parts to technicians
and stocked shelves when deliveries came in
9/2013 2/2014 Randstad at Aon Hewitt, The Woodlands, Texas
Contract position: Call center environment. Customer service, answer questions and educate customers on employer benefits. Assist employees with annual enrollment. Siebel, call flows, multi line phone system, various tools and programs.
4/2009 10/2009 Customer Service, Riva Row Boathouse; Woodlands, Texas
Opening and closing as well as daily duties, including customer service, sales, cash handling, reservations, boat maintenance, training on proper use of Kayak. First aid, CPR and customer rescue trained.
9/2008 12/2008 Spherion at Hewitt Associates, The Woodlands, Texas
Contract position: Call center environment. Customer service, answer questions and educate customers on employer benefits. Siebel, call flows, multi line phone system.
Education:
Certificates in Microsoft Word, Excel 1, A+ certification.
Trained in CPR, AED and basic first aid training.
Texas Peace Officer training.
Certificates in PR-24 baton and Pepper spray.
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