Customer Service Employed

***** ***** ****, ************, ** ***** 334-***-**** *******@*****.***

Shea Turner

Objective

I am trying to find a job in the phlebotomy field and do it to the best of my ability and learn all that I can and help to make it a better facility.

I want to find a place to work that I can make a career at. Also to provide a better life for my daughter as she gets older.

Experience

October, 2013- April, 2014

Team Member

I help customers with any of their needs while they are in the store. I also clean, face, and front the store, put out the equipment, and help do load outs in the yard or in the back. I put out feed and restock whatever needs to be done. I would also help open and close the store.

February 2012-

May2012

Tractor Supply Company

Source Corp.

Greenville, Al

Georgiana, Al

Mail Clerk

I would open tax documents that were mailed in. I made sure that the pages

were all in order, that the right amount of money was sent, and that all the

signatures were in the right place. This was a seasonal job during tax season.

November,2011-January, 2012

Cracker Barrel

Greenville, AL

Cashier

I would wait on the guests to finish with their meal and or shopping and check them out.

I would count my till before I started my shift, and the managers would count it before I left at the end of my shift.

Priester’s Pecan Company

August 2008- January2009

Mail Clerk

I would answer the phone when people would call to place orders over the phone. I would also handle calls about complaints when there were some. I would also do the mail when we had to send out bills. This was a seasonal holiday job.

Dates employed: 3/2007 - 10/2007

Job title: WIRER

Company: CUMMINGS SIGN

I WOULD WIRE Different SIZE SIGNS UP FOR LED LIGHTS AND LAMPS. WOULD MAKE SURE THAT THEY ALL WORKED, THAT THERE WERE NO SHORTS IN ANY OF THE WIRES SO THAT NONE WOULD GET SHOCKED. I WOULD ALSO ATTACH THE LED TO THE RETAINERS AND BOLT THEM TO THE FACES. THEN WE WOULD ATTACH THE FACES TO THE CANS AND HOOK EVERYTHING UP AND MADE SURE THAT THEY ALL WORKED PROPERLY BEFORE WE SENT THEM OUT THE DOOR TO BE SHIPPED.

I WOULD TAKE ALL Emergency CALLS AND NON-Emergency CALLS. WOULD GET THE INFORMATION AND SEND THE PROPER Emergency Personnel. I WOULD ALSO CLEAN BEFORE MY SHIFT WAS OVER. WE WORK ALL SHIFTS AND THE HOURS Varied.

Dates employed: 9/2006 - 3/2007

Job title: DISPATCHER

Company: BUTLER COUNTY 911

I would take all Emergency calls and non-Emergency calls. I would get the information and send the proper Emergency Personnel. I would also clean before my shift was over. We worked all shifts and the hours varied. We were always recorded when a 911 call came in no matter what it was.

Dates employed: 8/2006 - 9/2006

Job title: OPERATOR

Company: PRIESTERS PECAN

I would answer the phone, take down the customers’ information then I would place their orders. I would also take payments over the phone and answer any questions that they might have.

Dates employed: 12/2005 - 6/2006

Job title: meat wrapper

Company: Super Foods

I wrapped the meat put it out in the case. I also helped customers find things in the store if they needed help.

Dates employed: 7/2005 - 11/2005

Job title: Cashier/ Office Worker

Company: Food Giant

I started off as a cashier then moved my way into the office. I had keys to the store to open in the morning and to close at night. I performed pick-ups of cash from the cashiers when they were needed. I also ordered cigarettes. I also did western unions and also money orders for our customers.

Dates employed: 3/2005 - 6/2005

Job title: Mail Clerk

Company: Source Corp

I opened mail which were tax papers that had been mailed in. I made sure that they had all the right signatures in the right places. If they were to have sent money that they either sent a check or a money order, as we were not allowed to handle cash if it was sent. If cash was received by one of us we were to put everything back in the envelope and give it to our supervisor that was on duty.

Dates employed: 11/2004 - 1/2005

Job title: PRODUCTION WORKER

Company: CUMMINS SIGNS

I worked in the cut and design department. The signs would come to me after they had been painted and I would wipe out the part that need vinyl put into it. I after I wiped the paint out and got it ready for the vinyl, I would get the sign ready to put vinyl in. Which was also done by me.

Dates employed: 6/2004 - 11/2004

Job title: CASHIER

Company: BATES DELI EXPRESS INC

I was a cashier, I also cleaned and stocked the store. There was a deli and ice cream shop inside and we all had to run that as well when someone wanted anything from there. I would help open and close as well.

Dates employed: 2/2004 - 6/2004

Job title: CUSTOMER SERVICE REP

Company: MOVIE GALLERY OF AL INC

I would scan movies in that had been returned and put them out on the shelf. I would also straighten the store, clean, and take out trash. I would help close and open when I was scheduled to.

Dates employed: 7/1999 - 5/2001

Job title: CASHIER

Company: SUPERFOODS

I would open and close when I was scheduled to. I would help the customers find things in the store if they needed help and also take their groceries out and put them in the car for them. I would run the register and count it down at the end of my shift.

Education

Greenville High School Greenville, Al 36037

Graduated in May, 2001

Reid State Technical College Evergreen, Al

Graduated in May, 2013

Received my Phlebotomy Certificate

In September of 2013 I took my state boards and passed and have been certified since. My certification number from ASCP is 48946 and expires in September of 2016. I have recently renewed my certification for Phlebotomy with the ASCP and they will look at it closer towards the end of September. So I am waiting to hear back from them.

Skills

I know how to use Microsoft word as well as Microsoft power point.

I have done over 100 Venipuncture sticks on children and adults as well as the elderly. I have done over 25 finger sticks and a few PKU heel sticks on babies. I have also had jobs in the past where I had to answer the phone and answer customer questions. I also have a few jobs where I have done clerical work as well.

References available upon request

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