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Customer Service Manager

Location:
Miami, FL
Posted:
August 31, 2016

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Resume:

Objective:

To obtain an accounting related position that allows me to apply my hands on experience while learning and developing new skills. Especially interested in working for a fast paced organization, that recognizes ethical values, and provides opportunity for professional and personal growth.

Career Profile:

Detail-oriented, organized and dependable professional with over 10 years of accounting experience. An effective problem solver with the ability to manage a heavy workflow without direct supervision.

Technical skills:

Bilingual: English and Spanish.

Word, Excel, QuickBooks and company customized accounting software.

Relevant work experience:

Grupo Sur,Inc Miami – FL (2011-2015) – Administrative Assistant/Bookkeeper

Review cash transactions to verify daily deposit activity.

Responsible for all bank deposits.

Responsible for sales and direct customer relationships.

In charge of Accounts Receivable reconciliations and collections.

Reviewed and processed all Accounts Payable activity including vendor disputes.

Secure Wrap of Miami, Miami – FL (2011-2013) – Office Manager

Responsible for Accounts Receivable.

Maintained relationship with outside vendors and customers and was responsible for payment and submission of all bills.

Handled all cash transactions and bank deposits.

Kept track of Inventory

Customer Service

Santillana USA Publishing, Doral – FL (2008-2008) - Accounting Assistant

Reviewed and reconcile all expenses reports.

Prepare weekly and monthly financial reports.

El Gaucho Food Corp., Doral – FL (2004-2008) - Office Manager

Reviewed and reconcile all expenses reports.

Prepare weekly and monthly financial reports.

In charge of all payroll processing duties.

Rodriguez Video Hobby Center – NY (1998-2002) - Office Manager

Responsible for Accounts Receivable

Responsible for Accounts Payable

In charge of all bank activity including reconciliation and deposits.

Education:

Accounting (2010 – Present)

MDC Hialeah

Hialeah, FL

Accounting Assistant (2004)

Computerized Accounting (QuickBooks)

Accounting Applications (Excel & Management)

Accounting Fundamentals Certificate

The English Center – Career Center (2003-2004)

Miami,FL

Liberal Arts (1993)

Mercy College

Dobbs Ferry,NY

Economics Technician (1985)

Economics Institute

Havana, Cuba

Associate's Degree in Spanish and Literature (1979)

Enrique Jose Varona

Havana, Cuba

Bachelor Degree in Liberal Arts (1977)

Jose Marti Institute

Havana, Cuba



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