Customer Service Professional Experience

Ricky Neal

**** ******** **** ***** 770-***-****

Atlanta, GA 30349 **********@*****.***

Summary Of Qualifications

Network Analyst and Security Administrator

•2+ Years of LAN experience.

•2+ Years Expert troubleshooting LAN/WAN

•Network analyzers and test equipment to quickly resolve network hardware problems.

•Able to research past problem resolution to develop new solutions.

•Adept in planning, coordinating, and controlling automated systems.

•network connectivity, protocols, network security devices, network types, including wireless, fiber optic or Cat5, and common operating systems, such as Windows and UNIX

•PC Servers and workstations

•Routers and switches

•Applications including MS Office Suite, Microsoft Windows, Microsoft Server.

•analyzing data and creating excel formulas

Certifications

Associates Degree, Computer Networking 2016

PC Repair and Network Technician Certificate 2015

Certified Cisco Networking Academy Certificate 2011

Networking Specialist Diploma 2011

Professional Experience

AV Solutions-Audio Video Tech Atlanta, GA 09/14-05/16

Aramark-Customer Service/Server Atlanta, GA 04/10-09/15

Education And Training

Atlanta Technical College, Atlanta, GA

Associates, Computer Networking, 2016

GPA 3.1/4.0

North Clayton High School, College park, GA

Dual seal Diploma, College Preparatory and Technical, 2002

Related Coursework

Courses included:

Intro to WANs and Routing

Advanced Routers & Switches

Wan Design

Microsoft ServerDirectory Serv

Microcomp. Install. & Maintenace

Info. Security Fundamentals

Multiple Networks & Wans

Contact this candidate