Manager Technical Support
Resume:
Christopher J. Natzke
Chesterfield, MI 48047
*****.******@*****.***
Education:
Master of Business Management: Information Systems Graduation Scheduled
Baker College, Flint MI for May 2017
Bachelor of Science: Information Technology and Security May 2015
Baker College, Flint MI
Work Experience:
The Helpful Tech: Owner April 2013 – Present
Chesterfield, MI
Hewlett Packard: Global Service Desk March 2011 – April 2013
General Motors, Auburn Hills, MI
Quality Dining Inc: Floater / Problem Solver for Oakland County April 2006 – February 2009
Assistant Manager – Store Manager
Mishawaka, IN
Panera Bread Co: Floater / Problem Solver for Oakland County February 2002 - 6/2005
Midnight Baker – Day Shift Supervisor
Skills:
Project management: Oversight of staff of nine
Powershell/Visual Basic/C+ programming
Linux <Ubuntu, Fedora Core 6, Minty, etc.>
GPS/OLIMPIC System Specialist
Technical Support II - Phone/Live Chat/ Email/ Web Based tickets
Trainer – GPS/OLIMPIC
Off-site enabled staff – VPN user
Verizon VPN support
Cisco
Virtual PC/ VMWare/ VirtualBox
Checkpoint Software
VSphere system
Consulting
PC repair
PC re/building
Security technology advice/install
Small network troubleshooting
Backup/Recovery of data
Mobile device support
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