Customer Service Data Entry

Career Portfolio provided by Beyond.com

Tamatha Bell

Florissant, MO

Job Function: Clerical & Administrative

Highest Education: High School Diploma

Tamatha F. Bell

**** ********* *****

Florissant, Missouri 63033

314-***-**** ***********@*****.***

PROFESSIONAL PROFILE

EXPRESS SCRIPTS, INC.

CLAIMS CLERK I 2006 - PRESENT

HANDLING OF INCOMING MAIL/ENVELOPES FOR THE MANUAL CLAIMS OPERATIONS DEPARTMENT. PREPARED MEMBER SUBMITTED CLAIMS FORMS ALONG WITH SUBMITTED RECEIPTS FOR BATCHING/IMAGING PROCESSES. TRANSPORTED PREPARED BATCHES TO THE ORGANIZATIONS IMAGING DEPARTMENT FOR IMAGING OF PROCESSED CLAIMS. DISTRIBUTED MAIL TO THE CORRECT TEAM WITHIN THE MANUAL CLAIMS DEPARTMENT. STAMPED DATE/TIME OF RECEIPT OF INCOMING MAIL. SORTED MAIL ACCORDING TO THE DESTINATION AND TYPE SUCH AS, BUSINESS UNITS; RETURNED LETTERS; ADJUSTMENT REQUESTS. EXAMINED OUTGOING MAIL TO MAINTAIN WITHIN THE HIPAA COMPLIANCE GUIDELINES. DEVELOP/CREATE OUTGOING CORRESPONDENCE TO BOTH MEMBERS AND/OR PROVIDERS OFFICES. HANDLES LIVE CHECK PULLS NEEDING TO BE REMOVED FROM THE DELIVERY SYSTEM AS REQUESTED BY CLAIMS SPECIALISTS OR LEADERSHIP TEAM. PARTNERS WITH THE COPY CENTER TEAM IN OBTAINING THE WORKERS COMP RETURNED PAPER BILLS NEEDING TO BE RETURNED TO THE WORKERS COMP CLIENTS. ACCESSES AND HANDLES RETURNED PAPER BILLS THAT ARE EMAILED TO THE WORKERS COMP CLIENTS. KNOWLEDGE OF THE FILE TRANSFER PROTOCOL (FTP) PLATFORM. RESPONSIBLE FOR DEVELOPING AND MAILING ALL OUTGOING CORRESPONDENCE/MAIL VIA USPS, UPS AND/OR FEDEX. PERFORMS DATA ENTRY TASKS FOR THE PENDING AGE REPORT (PAR) FOR THE WORKERS COMP BUSINESS UNIT.

PARKVIEW PROPERTIES, INC.

ACCOUNTING ASSISTANT 2000 – 2004

RESPONSIBLE FOR EXTENSIVE DEMOGRAPHIC DATA ENTRY WORK THAT ENHANCES THE BUSINESS OPERATIONS. PARTNERED WITH THE ACCOUNT PAYABLE TEAM WITH BILLING CYCLES AND ADMINISTRATIVE TASKS. HANDLING/FILING OF ACCOUNTS PAYABLE/BILLABLE CUSTOMER MONTHLY INVOICES. PREPARES INVOICES FOR THE ACCOUNTING TEAM IN A TIMELY MANNER FOR FUND DISTRIBUTIONS.

GOODWILL INDUSTRIES

ASSISTANT MANAGER 2000

SORTED AND AESTHETICALLY DISPLAYED CLOTHING FOR PURCHASE. RESPONSIBLE FOR OPENING/CLOSING OF RETAIL OUTLET. RECONCILED CASH DRAWERS AND MANAGED ALL BANK TRANSACTIONS. SCHEDULED AND TRAINED NEW HIRE EMPLOYEES ON A DAILY BASIS.

CVS PHARMACY

ASSISTANT MANAGER 1999 - MARIETTA, GA

PROVIDED EXCELLENT CUSTOMER SERVICE AS A CASHIER AND PRODUCT STOCKER.

RESPONSIBLE FOR ALL OPENING/CLOSING PROCEDURES OF RETAIL FACILITY.

PHARMACY TECHNICIAN – ASSISTED WITH COMPLETION OF MEDICATION REQUESTS OF FILL/REFILLS.

EDUCATION

Roosevelt High School

Obtained Standardized High School Diploma

TECHNICAL / CERTIFICATION EXPERIENCE

Microsoft Office: Microsoft Word/Excel/Publisher/Explorer/Outlook; Stratus; Collybus; ESI Work Flow Tool; FTP Core Program and 10-key (by touch); 15 years of Excellent Customer Service

Contact this candidate