Customer Service Medical

Carrie Nicole T. Corpuz

*** ******* **. #***

Honolulu, HI 96817

808-***-****

********@*******.***

Objective:

To obtain a position in the medical field to utilize my skills and create an efficient work environment

Certifications:

NHA Certified Medical Assistant

NHA Phlebotomist

NHA EKG Technician

AHA Certified Heart Saver First Aid

BLS for Healthcare Providers (CPR and AED)

NSC Blood borne & Airborne Pathogens

Skills:

Clinical:

•Performed and recorded patient vital signs and pre-screen check-in

•Administered vaccination injections

•Performed phlebotomy with venipuncture- butterfly needles, venipuncture-straight needles, and dermal punctures

•Prepared patient charts on a daily basis

•Proficient in EMR (Electronic Medical Record System)

•Trained in HIPPA policy and Medical Law and Ethics

•Experienced in Electrocardiographs administering and the readings

•Experienced in administrating patient urinalysis and throat cultures

Administrative:

•Proficient in MS Word, Excel, PowerPoint, and Outlook

•Prepare and generate specialist referrals for patients

•Scheduled and confirmed all appointments for patients

•Answered all incoming and outgoing calls

•Received and recorded all patient information into an Electronic Medical Record system

Customer Service:

•Ensured excellent client service by listening to patient’s needs

•Greeted all patients and visitors’

•Resolved customer’s complaints/situations

Education:

Hawaii Medical College, Clinical Medical Assistant 03/2014-06/2015

Experience:

Kalihi-Palama Health Center, CCMA Honolulu, HI 06/2015-Present

Kalihi-Palama Health Center, Externship Honolulu, HI 02/2015-04/2015

Bank of Hawaii, Teller Honolulu, HI 11/2013-05/2015

Luxe Nail Spa, Receptionist Honolulu, HI 10/2013-12/2013

First Hawaiian Bank, Teller Honolulu, HI 05/2012-06/2013

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