Customer Service Sales
Resume:
Qwintira Tallamon
**** ****** **. *******, ***** 77033
*********@*****.***
SUMMARY OF QUALIFICATIONS
Well-developed communication skills demonstrated through extensive customer service
Results oriented, completes all assignments, considers time and efficiency of utmost importance
Potential to grow and advance within a company or organization
Recognized for outstanding job performance, reliability, ability to multi-task with accuracy and speed
Punctual, dedicated, and committed, represents a company with professionalism and confidence
HIGHLIGHTS/SKILLS/EXPERTISE
Service-oriented, motivated to work efficiently without direct supervision in busy environment
Flexible in priorities, willing and able to adapt to new procedures and policies
Strong interpersonal skills; interacts positively with a diverse cultures; considerate, and compassionate
Understands and carefully follows instructions; pays strict attention to set standards
Prioritizes workload, complete tasks, tenacious under pressure, respect s authority and organizational structure
WORK HISTORY
Direct Care Monitor, Harris County, Houston, TX 2015-Currently
Uses the team approach, teaches clients the skills needed increasing criminal risk factors, physically patrols the internal areas of the facility frequently, observes and listen to client and monitors the state of the facility. Ensures doors, windows and gates are properly secured and monitors client whereabouts and interactions. Observes meals, organizes, conducts scheduled and impromptu cleanliness checks facility to maintain it in an orderly and clean environment, documents formal and informal disciplinary actions for rule violations and performs other duties as assigned.
Patient Sitter, Family tree care, Houston, TX 2014-2015
Provides close observation of patients, assists in the provision of a safe and clean environment, assist with feeding, bathing, grooming patients as needed, provides assistance with activities of daily living, unless the patient needs are such that adverse health consequences are predictable, observant of patient’s activity and behavior and communicates on a regular basis to the nurse.
Security Guard, Guardsmark, Houston, TX 2013-2014
Promotes positive public relations by offering courteous service to all tenants, visitors, and guests and responding to their requests, controls access to buildings and monitors activities of visitors, monitors and controls the building's life safety system and central security panel, assists in emergency situations (e.g., fire, evacuations, human crises, escalates more complex security issues to supervisors and managers, monitors building operations and tours properties periodically during scheduled shift, maintains daily logs and shift reports, adheres to Security Policies and Procedures manual. Performs other duties as assigned.
Clinical Nutrition Asst., Methodist Hospital, Houston, TX 2009-2013
Make sure all my patients on my floors order their meals on time, document daily, and make sure they get
The client menus and excellent patient’s skills.
Carhop, Sonic Drive, Houston, TX 2008-2010
Greeted customers, prepared food and beverage orders, totaled sales, received payment and issued change, ensured customer satisfaction by invitation for repeat business, increased sales daily by 10-20 %; provided excellent customer service. Also was promoted to team member, assistant the crew members.
Daytime Stocker, Super Target, Houston, TX 2007 - 2008
Pulled/pushed batches daily, placed back stock in storage area, maintained clean and safe working area
Motivated others to complete tasks in a timely manner while exhibiting a positive attitude at all times
Labeled, stocked, and selected orders prior to shipping or receiving
VOLUNTEER EXPERIENCE
Student Volunteer/Briarwood Nursing Home, Houston, TX 2005 -2008
Assisted patients, staff with paper work, cleaned, prepared tables, and established relationships with patients
Volunteer/Gulf Coast Blood Drive, Houston, TX 2006- 2006
Donated blood to help individuals stay alive, and be healthy.
EDUCATION
Texas Southern University, Houston, TX 2010- Currently
Texas Food Manager Certification 2015
CPR License 2014
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