Customer Service Microsoft Office

Dina Axamidis

***-** **** ****** *******, NY ****1 Phone 646-***-****

PROFESSIONAL EXPERIENCE

First Central Savings Bank September 2005 to Present

Vice President – Loan Administration/Servicing Department

Supervise the daily operations of the Loan Administration and Loan Servicing departments for CRE, business, and residential loans

Handle loan funding and advances for all of the Bank’s construction loans

Work with Bank’s attorneys to prepare loans for closing

Prepare commitments and assist attorneys with modifications

Prepare settlement statements

Monitor and reconcile escrow holdback and suspense accounts

Review appraisals and environmental reports

Prepare various monthly and quarterly reports for the Board of Directors and FDIC/NYSDFS including HMDA-LAR reports and volume of servicing reports

Community Federal Savings Bank September 2002 to June 2003

Manager – Loan Processing Department

Oversaw commercial and residential loan processing

Serviced all loans, delinquency payments, escrow analysis, and credit reports

Supervised customer service representatives and tellers

Tender Loving Care – Staff Builders March 2000 to June 2002

Supervisor – Cash Application

Supervised the day to day operations of the Cash Department

Ensured the timely and correct application of payments to patients’ accounts

Researched and assisted with issues related to over/under payments

Financial Federal Savings Bank June 1982 to December 1999

Assistant Vice President – Mortgage Servicing Department

Supervised the daily operations of the mortgage servicing department

Responsible for collections, repayment agreements, foreclosure actions, escrow analysis, private mortgage insurance collections and real estate owned

Underwrote consumer loans

Serviced student loans

Prepared monthly delinquency reports and loan portfolio status for senior management and the Board of directors

Assistant Controller – Accounting Department

Supervised operations of the accounting department on a day to day basis

Prepared daily income and expense reports

Prepared monthly treasury reports for the Board of Directors

Responsible for reporting on depreciation of assets, daily wires, and accruals on investments

Head Teller

Supervised teller staff

Prepared daily reports

Responsible for vault cash

Recognized for excellent customer service

EDUCATION

Queensborough Community College

Accounting 1981 – 1982

Proficient with Microsoft Office, Fiserv (Cleartouch), Adobe Acrobat

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