Customer Service Manager
Resume:
Trong Hau Vo
Stafford, TX ***77
Cell: 832-***-**** Email: **********@*****.***
OBJECTIVE
To obtain a job in a friendly professional related environment setting with emphasis on customer service and hands on quality performance work task.
EXPERIENCE
HealthCo Pharmacy Houston, Texas 02/2015-Present
Transplant Medicine Delivery Driver
-Check Prescription to validate Medication for delivery.
-Personally deliver medications to patient’s homes.
United Parcel Services (U.P.S) Stafford, Texas 8/2014-01/2015
Driver/ warehouse
-Current route of delivery is located in Cypress, Texas
-Ware house sorting packages and putting them in the correct zip codes for deliveries
Advanced Auto Houston, Texas 11/2013-07/2014
Receptionist & Commercial delivery driver
- Assist customers in finding the appropriate parts and materials to repair their vehicle.
- Answer the phone and take commercial part orders.
- To fulfill and deliver commercial orders.
Oasis Super Wash Stafford, Texas 07/2012-11/2013
Manager
- To check daily inventory and prepare weekly order for inventory.
- To make weekly deposits.
- To order materials needed (soap, towels, nozzles, etc.)
- To take care of any maintenance issues.
- To handle any customer concerns or issues.
Accredo Packaging, Inc. Stafford, Texas 08/2011-06/2012
Printing Technician/Operator
- To work on the VISTAFLEX (Flexographic Printing Press).
- To assist the press operator for a challenging 12-hour night shifts hands on (7pm-7am) to maintain the press.
- To take care of maintenance, cleaning, changing doctor blades, mixing solvents, maintaining ink viscosity, changing orders for the next jobs needed for printing.
- To attend Osha Safety meetings.
- Obtained a forklift license.
Hung Dao Bida Houston, Texas 01/2011-07/2011
Manager
- To make weekly deposits and manage accounting records.
- To check and order inventory weekly.
- Handled any customer’s concerns or issues.
Capt. Peter Trawler Galveston, Texas 07/2009-08/2010
Deckhand
- Assistant captain in maneuvering large commercial vessel, using hydraulic autopilot and manual steering.
- Maintain and repair vessel equipment; for example: repair diesel caterpillar engine, diesel generators, hydraulic hoses and nets.
- Multi-tasked in a confined high-pressure, high risk work environment while being 30 miles out at sea for five weeks or more.
HTC Engineering Mobility Houston, Texas 05/2007-06/2009
Hand Held Computer-Repair Engineer/HTC cell phone
- To diagnose, troubleshoot and repair complex hand-held computer, mobile devices.
- To diagnose and upgrade to Windows Mobile software in units.
- Assisted in the training of new team members.
- To repair a variety of different models for different wireless carriers and service providers.
- Ensured strict compliance with customer and end-user requirements.
- Handled major service providers such as: Dell, HP, T-Mobile, Cingular.
Formosa Interplast Port Lavaca, Texas 03/2006-11/2006
Quality Control
- To inspect all types of plastic bags before being shipped out to local supermarkets.
- Read blue prints for t-shirt, produce, and trash bags. Bags must pass the durability, ink and resin tests before passing the inspection.
Preston Boy Trawler Palacios, Texas 06/2001-12/2005
Deckhand (Greenhorn)
- To maintain the condition of the equipment onboard.
EDUCATION
Houston Trade Training Houston, Texas 09/2015
-EPA 608 Universal Certification License
Palacios High School Palacios, Texas 1996-2000
-Obtained a High School Diploma
INTERESTS
̶ Sports/Outdoors
̶ Acquiring new skills and knowledge
̶ Working hands-on
SUMMARY
I am a motivated self-starter with strong organizational, decision-making, communication and problem-solving skills that does not mind working hands-on. I seek for knowledge in other individuals to better my knowledge and understanding when I come to a difficult task. I am a hard worker if I am allowed the chance to show my dedication towards anything I do.
REFENCES
Available upon request
Contact this candidate