Getinet Lemma

Address – San Diego, CA – ***** – 703-***-**** – acweov@r.postjobfree.com – www.linkedin.com/in/glemma/en

Software Application & Integration Engineer

Software Engineering ~ IT Management ~ Project Management

Software Engineering Processes

Wireless Application Testing

Technical Troubleshooting

Software Requirements

Quality Assurance

Testing Methodologies

Test Plan Design

Server Optimization

Cross-Team Collaboration

Analytical, visionary, and solutions oriented leader with 15 years of diversified Test Management and Quality Assurance experience in connecting strategy to implementation with an understanding of the impact on Service, Operations and IT portfolio. Excellent track record in the delivery of Test Strategy, 3G/4G wireless technologies, Software protocol & application testing, ability to facilitate an alliance between business and technology stakeholders; to implement new Testing concepts supported by operational processes and governance. Result driven, resourceful problem solver with proven ability to lead large teams to accomplish goals and objectives and meet critical deadlines in a change intensive environment.

Identified improvements to the testing processes; implemented and standardized processes.

Ensured product and process quality assurance through the attainment and evaluation of data, and implemented timely and appropriate corrective/preventive actions required to achieve product readiness and improved process capabilities.

Outstanding communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

Benchmarks & Milestones

Reviewed test design specifications for all new features and also efficiently provide strategic project planning and test-plan input.

Widely known as a very capable manager with a track record of retaining greater than 95% of talent; mentor junior engineers and technicians, promoting collaborative work culture.

Maintained all testing-critical documentation to ensure accurate, thorough record-keeping.

Apply expertise in testing methodologies to identify defects; submit defect reports and communicate status and results with developers.

Career Progression

Qualcomm Inc. SAN DIEGO, CA Jun 2015 – Present

Software Application Engineering

Successfully work with wireless carriers, Test Equipment manufacturers, OEMs on various VoIP/IMS/RCS Certification i.e., GCF/PTCRB testing over LTE, HSPA+, 1xRTT, Wi-Fi & GSM Air-interfaces. Use Sales force for Bug Tracking, Bug Reporting, and verification of Bug/CR List. Interacting with OEM’s, Wireless carriers, internal Systems, Test, Product and PMO to sync up on features and activities.

Experience in using various test equipment i.e. R&S, CMW, Agilent, OEM UE logs and expert in using automation test scripts with Perl.

Root causing failures and crash issues on IMS/OTA Air-interface layer towards for resolutions. Execution log analysis at network, test equipment and/or UE. Review C/C++ code on various UE code to determine root cause on issues/failures.

Qualcomm Inc. SAN DIEGO, CA Aug 2006 – Feb 2015

Staff Engineering/Manager Customer Engineering Deployment Lead Mar 2010 – Feb 2015

Lead VoIP product deployment in Chile market over HSPA interface. Organized log analysis, prepared reporting with optimization recommendation to customer. Administered contractors in field-testing activities from initial product to nationwide launch. Achieved Android JB & KitKat platform validation activity for VoIP products. Functioned with engineering leads to resolve various build issues towards resolution through scrum, weekly sync up meetings. Supervised Customer Engineering test strategies suite i.e. QSI/IOT plans (NRT, FOA, NOT, CSV & RAN/PCN/HS IOT,P&L). Performed gap analysis on test suite as part of enhancement for product improvement.

As part of Chile deployment activity, lead test strategy planning/execution, performed RAN/PCN/HS IOT, NRT, FOA, NOT, CSV, P&L activities at various stages of the deployments phase in customer and lab environments. Also worked with OEMs during integration/testing phase on all issues and tracked CRs and verified fixes.

Completed deployment activities of VoIP product over LTE, eHRPD, and 1xEvDO interfaces for multiple SoC products for Sprint commercial launch using Android/Brew platform. Also performed deployment activities of VoIP product over HSPA interfaces for multiple SoC in Mexico, Peru & Brazil. NII launched on Android, Brew & BlackBerry platform.

Staff Engineering/Manager Dev/Test Labs & services Lead Mar 2008 – Oct 2010

Successfully managed and Led Development & Testing Labs and Services team. Supervised day-to-day activity of Development/Test Labs and Datacenters. Operated with Systems/Development/Test and CE leads and discusses long and short-term project roadmaps. Driven with Corporate IT on data center planning, i.e. lab expansion, Cooling/Power, hardware EOL replacement, resources and Tier1&2 support. Worked with the lab administration team and set priorities, Provide technical guidance to support VoIP products.

Debugged customer issues in lab and/or field environment; analyze handset and server logs using tools QXDM, QCAT, R&S, Wireshark, network impairment i.e. Packet Storm, IP Wave. Developed scripts/tools and processes to streamline day-to-day activity.

Created a team to focus on automation suite i.e. monitoring network/resource health, automate RAN and iWF systems for maximized uptime and increase RAN system capacity using various 3rd Party tools allowing us to minimized downtime and increased productivity throughout the organization.

GETINET LEMMA – Page 2

Sr. Engineer, Systems Test and Integration Aug 2006 – Mar 2008

Expertly executed system level integration on VoIP handset and SIP Linux based servers over EvDo1x Air interface. Completed test automation using scripting i.e. Perl & XML via STAF/STAX, FW/SW/HW upgrade on wireless modem platforms for VoIP handsets and servers. Used QXDM/QCAT to collect/analyze AT/UE logs to debug and identify call processing and RAN optimization issues i.e. QoS, DoS. Used test equipment i.e. R&S, CMU 2000 to reproduce field issues in controlled environment.

Accountable for Test Plan Development, product test case execution and reporting. Work with RAN team for optimization, configurations parameters. Debugged VoIP call issues at various layer i.e. L1, SIP, MIPv4 and transmission networks.

Held weekly cadence for client/server SW releases. Discussed project integration plan, provided update to test verticals and prepared final reports on software readiness.

Sprint Nextel Inc. STERLING, VA Aug 2003 – Aug 2006

Sr. Network Engineer Jul 2005 – Aug 2006

Designed Data Center lab infrastructure to support various product and applications testing. Support Designing and implementation of MPLS Core network to integrate both sprint & Nextel labs. Put together a Data infrastructure to support VoIP product trial/demo to various locations throughout the world i.e. US, India. Design and integrate products/applications for high-level executive demos. Performed frequency planning for lab CDMA and iDEN RAN base stations in lab environment. Managed RF calibration on CDMA/iDEB BTSs.

Planned, designed and configured Cisco platforms i.e. Cisco 6500 router/switches, high end Pix 535 Firewalls, maintained T1 lines for Voice traffic for iDEN and CDMA BTSs.

Develop and execute MOP to validate Networks and applications products with vendors. Execute ATP (acceptance test plans) and updated test depot with test result.

Tasked and lead designing and implementing technical demo for CTIA and various demo in FY 2004 and 2005 showing various Cutting edge VoIP HPPTT solutions demonstrating sub second latency on call setup.

Technology Engineer • Aug 2003 – Jul 2005

Implemented VoIP product deployment in lab environment which includes, scripted installation of RHEL OS on VoIP Server, Applied QPK/QDK application on BREW MP using KPST and QPST tools. Participated in device testing, Handset and Server product testing. Used Wireshark, QXDM and Spirant to debug and verify product logs, performed analysis, file CR and record test in test depot. Performed ATP on 4G Flarion OFDM radio routers including device and performance testing. Completed device testing and performance testing of Flarion radio router.

Setup and configure Cisco Layer2/3/PDSN switches, AAA/RADIUS, DNS & NTP servers. Upgrade firmware and configure Kyocera/Qualcomm handsets AKA FFA for ATP. Used network traffic generator for performance testing and analysis.

Troubleshoot network environment with LAN analyzer and sniffer to monitor network traffic/data flow and analyzing captured network packet to resolve problem. Perform VoIP product integration with various RAN and PDSN for multi-vendor testing.

Lucent Technologies • Naperville, IL Jul 1999 – Oct 2002

Software Test Engineer

Executed SS7, ISUP (ISDN User Part), TUP (Telephony User part) and MFC (Multi-Frequency Compelled) signaling protocol features.

Defined Test Environment Requirement using FSD (Feature Specification Document). Plan and develop requirement test plan document. Organize/Execute review and update test management status with test result.

Accomplished a root cause analysis on customer network outages and created report for later review and mitigation plan.

Technology Proficiencies

Data Protocols:

L1, PPP, RLC, RRC, MAC, UDP, TCP/IP, IPv6, MIPv4.

IP Telephone:

SIP, VoLTE, VT, IMS & RCS.

Testing Systems Tools

Anritsu, Agilent, R&S, Packet Storm, QXDM, QCAT, APEX, Jtag

Interface Standards:

Handset Test:

OS/Languages/Scripting:

LTE, HSPA, HSPA+, eHRPD, EvDO1x and Wi-Fi.

3GPP/3GPP2 operators, OEMs and RAN Vendors

RHEL, iOS, MacOS, Windows, Python, Expect, TCL, SQL, Shell, Java C++, C, C++

Usage and understanding of accelerometers, magnetometers, gyros and GPS units

Education and Certifications

DEPAUL UNIVERSITY, Chicago, IL

MS Computer Engineering & Network Security, July 2017

DEVRY INSTITUTE OF TECHNOLOGIES, Chicago, IL

Bachelor of Science, Electrical Engineering, Jun 1999

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