Customer Service Sales

Laura Arbaugh

**** ******* **** **** *****: 919-***-****

Raleigh, NC 27612 Email: ************@*****.***

OBJECTIVE

Seeking a full-time position where I can utilize my background in sales and customer care in order to help maximize sales and increase profits while delivering excellent customer service. EXPERIENCE

Sales Associate/Cashier, Garden Supply Company- Cary, NC June 2014 - Present

Engage customers in order to determine and provide them what they need in terms of product and quality services. Anticipate customer’s needs and follow through on customer complaints/comments/concerns. Perform all register duties correctly and efficiently. Schedule upcoming store classes.

Responsible for learning plant information including planting and watering requirements. Responsible for care and maintenance of all vegetation and plant products. Coordinate watering schedule for plant inventory.

Set up and maintain store displays.

Sales Associate, Home Goods- Raleigh, NC

March 2013 – January 2014

Engage customers in order to determine and provide them what they need in terms of product and quality services. Work in a team oriented environment in order to achieve all store goals while providing excellent customer service. Process transactions in a time efficient manner.

Prepare store and merchandise for inventory and district audits. Help develop and manage a successful sales plan.

Manage shelf stocking and pricing activities.

Prepare detailed shipping for transfer of merchandise. Set up store displays and maintain store inventory. Freelance Online Sales- Raleigh, NC:

March 2008 – Present

Purchase inventory and negotiate sales prices.

Plan and organize business strategies to achieve desired results. Time management by setting appointments and corresponding with clients and customers . Created and edited web content for advertisements. Ability to recognize trends and development in current local market in order to increase sales. EDUCATION

Richard Milburn High School, Dumfries, VA

High School Diploma – 2001

ADDITIONAL SKILLS AND CAPABILITIES

Good organizational and time management skills.

Good communication and interpersonal skills.

Proficiency in performing basic computer operations along with social media and internet research. Hard working and results driven.

Team oriented in order to achieve overall goals.

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