Customer Service Power Plant

ERRICK GADDIE

Professional Experience

Frontier Communications 02/2007 – 04/2015

Quality Inspector of new cell equipment at tower

Integration of 3G and LTE

Scan new equipment for inventory

Repaired POTS DSL

Installed POTS, DSL, Modem and Routers

Installed and provisioned of CIENA and CISCO equipment i.e. 15454,15310,3705 and MC4200

Monitoring and troubleshooting of different versions of telephone equipment and fiber networks/CWDM and DWDM

Replaced and installed backup batteries

Installed and maintainer routers, added/terminated users, assigned rights and access, reported operational status.

AT&T (SBC, Ameritech, and Indiana Bell Telephone Company 01/1997 – 12/2006

Customer Service Specialist / Installation and Repair

Installation of DSL, ISDN, T1s, DS1s, DS3s, POTS

Placed V-RADS, SLC, GIGMAN, 7330,and LiteSpan 2000

Installed and placed backup batteries

Install hardware, i.e., racks, bays, mount equipment in racks.

Cross connection of all DS-3 and DS-1 circuits

Run, lace, terminate and dress network and power cable

Skills

POTS, DSL, Modem and Routers

Installed and provisioned of CIENA and CISCO equipment

15454,15310,370, MC4200

telephone equipment and fiber networks/CWDM and DWDM

ABAM cable, wire wrap, DSX1

DSL, ISDN, T1s, DS1s, DS3s, POTS

V-RADS, SLC, GIGMAN, 7330, LiteSpan 2000

TCP/IP, 3G, LTE

Education

ATA Aviation Training Academy

Airframe and Power plant: Electronics ASA

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