Manager Service

Jeffrey W Franklin

717-***-**** Harrisburg Pa ***09

Objective: To obtain a job that shows and utilizes my strengths as well as encourages learning and growth

Professional Experience

Operation Manager

Dedicated Logistics Williamsport MD 1/10/14- 9/12/2014

Manage Fleet of (55) drivers on delivery of GM car parts across the Northeast corridor.

Monitor performance levels to insure proper utilization, and a minimum service level of 97% on-time to our customers.

Training on People-Net.

Driver scheduling and all dispatch functions.

Transportation Supervisor

Sygma Network Harrisburg, Pa 2004- 5/24/2013

Primary responsibilities were to prepare schedule for 212 company drivers and work with On-times to customers and order accuracy.

Manage a fleet of driver delivering groceries to supply chains across the northeast corridor.

Monitor performance levels to insure proper utilization, service levels and adherences to policies.

Communicated any service levels issues to customer and formulated resolutions.

Processed all dispatch functions within the Xata System communicator.

Scheduled required training to drivers, ensured maintenance schedules for all fleet equipment.

Planned outbound and backhaul loads for company.

Maintained DOT files reviewed driver performances and disciplined when necessary.

Operations Manager

Brisk Transportation, Harrisburg, Pa 1999- 6/22/2004

Coordinated with Dedicated Carrier to ensure maintenance of proper service levels.

Processed and analyzed operational and financial performance data.

Analyzed current and proposed rates to determine profitability.

Oversaw trailer maintenance, damage repair and liability insurance matters.

Assigned Truckload and LTL carriers to haul Lear freight in the most efficient and profitable manner.

Arranged ground expedited and air charter shipments as needed.

Developed sales brochure and Power point sales presentation to market excess capacity.

Investigated service failures to determine cause and develop preventative action plans.

Education

James Madison High School

Atlanta Georgia

Military Background- Army

Primary Responsibilities shipping of supplies throughout the world to soldiers. Shipping supplies on land or at sea. (6/81 to 7/88).

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