Pharmacy Technician Customer Service

Chivon S Waller

Irving, Texas ***** ● 214-***-**** ● **************@*****.***

Certified Pharmacy Technician

EDUCATION & TRAINING

Certification - Pharmacy Technician and Lab Procedures

August 2015

CCI HEALTH TRAINING CENTER

Arlington Campus

KEY COMPETENCIES

Monitoring

Reading Comprehension

Speaking

Writing

Mathematics

Management of Material Resources

Time Management

Judgment and Decision Making

Active Learning

Management of Financial Resources

Active Listening

Service Orientation

Instructing

Persuasion

Critical Thinking

Systems Evaluation

Learning Strategies

Complex Problem Solving

PROFESSIONAL EXPERIENCE

Pharmacy Technician

October 2014 - March 2016

CVS PHARMACY

934 East Irving, Blvd.

Irving, Texas

Responsibilities included customer service

Taking the customer prescriptions and entering their information into the computer creating a profile for them

Adding their insurance and updating their insurance into the computer

Medical consultations with patients

Pharmacy calculations

Filling the prescriptions for the pharmacy review

Prescription Pick-up

Drive-thru, data entry, and preparing new and refills orders for the pharmacist review

Assisting the pharmacist in all aspects of retail pharmacy authorizations on prescriptions

Faxing the doctor's office to get a new prescriptions

Trained new employees, taking refills requests by customers over the phone

Doing inventory, stocking over 5,000 drugs every week

Bus Monitor

February 2012 - February 2014

DALLAS COUNTY SCHOOLS

937 Pioneer Dr.

I monitor special needs children with helping them get on and off of the school bus

ACCOMPLISHMENTS & AWARDS

Certified Pharmacy Technician, 2016

Sterile and Non Sterile Products Certified (NTPA), 2016

Compounding Certified (NTPA), 2016

BLS/CPR Certified, 2016

TOOLS & TECHNOLOGY

Microsoft- Word, Excel, Outlook, PowerPoint

VOLUNTEER WORK

Diabetes 10 mile walk sponsored by Target

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