CAREER SUMMARY

With two years of experience as an assistant manager and possesses enthusiasm,

dedication, exceptional work ethics and good decision making, marketing and cash handling skills. With customer service experience in a reputable business outsourcing company and with excellent communication skills.

WORKING EXPERIENCE

Assistant Manager (May 9, 2014 - May 10, 2016)

Tormon Welding and Repair Shop

Buli, Bayan, Marihatag, Surigao del Sur

• Attended government biddings of steel billboard, gates and window grills in the municipality.

• Monitored operating costs, pay bills and renew permits.

• Communicated clients and evaluated their needs and specifications and make sure that their orders are properly listed.

• Oversee inventory management for continuous operations and order processing and scheduling of deliveries.

• Informed the customers about the scheduled delivery dates, the terms and conditions regarding the payments and the warranty of the units or the products.

• Supervised labors and quality monitoring of the products. Customer Service Representative (Sept. 2013 - Feb. 2014) Sutherland Global Services Phil's.

PhilPlans Building, Bonifacio Global City, Taguig City

• Attended complaints of members regarding with the products they buy and sell on eBay.

• Filed cases if the product purchased is under the buyer protection policy of the company.

• Investigated cases and make fair judgment upon the maturity of the case filed.

• Delivered excellent customer service to maintain the good reputation of eBay. Nelsa Obeja

Khalifa Street, Al Ain, Abu Dhabi, UAE

+971*********

acwe2o@r.postjobfree.com

Secretary (Dec. 2012 - May 2013)

Bayan Free Farmers’ Multi-Purpose Cooperative

Camansi, Bayan, Marihatag, Surigao del Sur

• Received and arranged incoming communications and make sure the chairman is properly informed.

• Encoded and delivered notices to the members of the cooperative.

• Take note minutes during meetings.

• Listed expenses for documentation and ensured that activities that involves budget are well documented.

• Assisted the treasurer on budgeting especially during seminars and meetings. Account Officer (Micro Express Loan) (Feb. 2012 - August 2012) Enterprise Bank, Inc.

Napo, Bag.ong Lungsod, Tandag City, Surigao del Sur

• Marketed business owners and prospect loan applicants in Tandag City.

• Collected required documents and reviewed business stability of marketed clients.

• Conducted credit investigations in banks and financing institutions to know the credit record of the applicants.

• Created report about the business background of the applicants for approval.

• Prepared documents to be signed by the client during release. Sales Representative (January – March 2010)

My Tiny Closet Too (Boutique)

Mindanao State University – Main Campus, Marawi City, Philippines

• Greeted customers upon entering and leaving the store.

• Assisted customers in regards with their preferred products; the sizes, colors and designs.

• Attended customers queries about the items available and its prices.

• Assisted the supervisor in the inventory of stocks. EDUCATION

Degree : Bachelor of Science in Business Administration major in Management School : Mindanao State University Main Campus, Marawi City, Lanao del Sur Year : April 2011

Award : Department Service Award

ADDITIONAL SKILLS

• Microsoft Office (Word, Excel and PowerPoint)

• Ability to work co-operatively with others.

• Good filling and organizational skills.

• Numeracy

AFFILIATIONS

Mindanao State University Alumni Association (May 2011 – Present)

Association for the graduates of Mindanao State University. The Marker Organization (Aug. 2008 – Present)

• Semi-academic and semi-fraternity organization founded to enhance camaraderie and academic excellence of its members. Junior Executive Club (June 2006 – April 2011)

• Organization exclusively for management major students which aim to train future leaders.

PERSONAL INFORMATION

Date of Birth : September 18, 1989

Place of Birth : Marihatag, Surigao Del Sur, Philippines Citizenship : Filipino

Height : 5’3”

Religion : Christianity

Language : English, Filipino and Visayan

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