Customer Service Data Entry

Esther Bornstein

530-***-****

**** ****** **

Placerville, Ca 95667

***************@*****.***

Objectives- I am a self-starting, career minded individual with professional communication skills. I maintain high standards whether or not I work with a team or on my own. I am highly organized and have the ability to multi task.

Education-

Whitcomb High school-diploma 1991

Citrus Heights Beauty college -Licensed Cosmetologist 1995

National Career Education-Medical assistant 2011

Qualifications, skills and abilities

• Audiometer

• Spirometer

• Strep test

• Uricult

• Mono test

• Colorectal screening

• Medisoft

• CPR

• Scheduling

• Complete CPX, adult and infant

• Positioning and draping

• Autoclaving

• Tray set up

• Bandaging

• Injections

• EKG

• Urinalysis

• ESR

• Phlebotomy

• Vitals

• Business management

• 15years Customer Service Exp.

• Billing and coding

• Book keeping

• Microsoft programs

•

Employment

M.A.C.T medical medical assistant 4/2016-

I was responsible for rooming patients, vitals, injections, blood draws, audiograms, strep test, uricults, mono test, complete PX, autoclaving, urinalysis, EKG, Prior authorizations, referrals, spirometer testing, labs and data entry

Eskaton Activity assistant 12/14/2014-4/2016

I am responsible for the well being, activities and some care of the memory care side of the facility. I take care of approximately 25 residents with different stages of dementia.

Hearing Sense Audiology Office manager/ medical assistant 7/12-6/14

repair hearing aids, filing, data entry, phones, roomed patients.

Caregiver 12/11- 4/10/12

Bandage changing, elder care, light housekeeping, some food preparation, manage medications, and companionship.

Marshall medical Extern 6/6/11-6/12/11

Phlebotomy training, drawing blood, EKG’s, greeting patients

Dr. Simopoulos Extern 5/16/11-6/16/11

Medical assisting, injections, assisted with cystoscopies, filing, in-bound calls, roomed patients, blood pressure, pulse and urinalysis

PK Willis account manager 9/09-4/10

Customer service representative- maintained highly secured financial accounts, phone line, data entry, and customer support.

Honey Bear’s Kids Cuts, owner 11/05-4/09

Owner/ operator-This salon was for children and mentally disabled people, where they could get their hair maintenance in a fun, uplifting environment. Also, Budgeted finances, inventory, advertisement, bookkeeping, customer satisfaction.

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