Manager Operations

GERARD BASTA

Cell: 347-***-**** *** ** ***nd Street, 2nd Floor

LinkedIn: Jerry Basta Ozone Park, NY 11417 *********@*****.*** Summary

With over 25 years of retail big box experience in a senior level store management position. Qualifications include training, business development, customer relations and operations. Ability to be decisive and direct, yet flexible in the constant changing demands of staff, customers and operational/sales focus throughout the company. Comprehensive background in metro market/big box management. Professional Experience

Store Manager 10/2002 to Present

Bed Bath Beyond M anhattan,NY

● Oversee the entire operation of the retail establishment ( various locations)

● Responsible for the budgetary oversight ranging from 18 million 80 million annual revenue (payroll, scheduling, sales, training and development)

● Maintained responsibility for inventories ranging from 2.5 million 6 million dollars (executing shrink plans, overseeing daily operating loss prevention measures)

● Actively served as a shrink/safety captain in promoting monthly shrink/safety agenda (training and certifications) to help reduce shrink and promote a safe work environment).

● Oversee a customer service team that focused on the core principles of training and development with store associates for a better customer experience (product knowledge classes and validation)

● Developed a front line team that was in last place within the region in suggestively selling to become the 2nd place team in the region to date of 11 stores within the region. Store Manager 9/2012 to 8/2014

Bed Bath Beyond M anhattan, NY

● Oversee the entire operation of the retail establishment, report directly to the district manager

● Responsible for the budgetary oversights of 20 million annual revenue. Oversee the staff of 68 associates and 12 dept mgr's.

● Maintained the responsibility for an inventory of 3.2 million dollars

● Actively served as a shrink/safety captain in promoting monthly shrink/safety agenda (training and certifications) to help reduce shrink and promote a safe work environment. Senior Operations Manager 9/2006 to 9/2012

Bed Bath Beyond M anhattan,NY

● Oversee the entire operations of the retail establishment, report directly to the store manager and the district manager.

● Responsible for budgetary oversights of 78 million annual revenue (payroll, scheduling, allocation of payroll hours, front lines, cash mgmt, home delivery businesses, maintenance, inventory control, overnight putaway processes, receiving).

● Oversee a staff of 225 associates, 25 dept managers.

● Senior Operations Manager with 3 other operations managers reporting directly to me

● Maintained responsibility for a inventory in excess of 6 million dollars. Operations Manager 9/2004 to 9/2006

Bed Bath Beyond M anhattan, NY

● Oversee the operations of the retail establishment. Report directly to the store managers and district manager.

● Responsible for the budgetary oversights of 40 million annual revenue.

● Oversee a staff of 115 associates, 12 dept managers.

● Maintained responsibility for an inventory of 4 million dollars.

● Successfully transitioned team through new store opening. Operations Manager 10/2002 to 9/2004

Bed Bath Beyond M anhattan, NY

● Oversee the daily operations of the retail establishment, report directly to the store manager and the district manager.

● Responsible for the budgetary oversights of 60 million annual revenue.

● Oversee a staff of 160 associates and 15 dept managers.

● Maintained the responsibility for a inventory 6 million dollars.

● Actively served as a shrink/safety captain in promoting monthly shrink/safety agenda (training and certifications) to help reduce shrink and promote a safe environment. Store Management Various Positions 5/1988 to 10/2002 The Wiz

Oversee the daily operations of the business (payroll, scheduling, sales goals, training and development, cash management, ordering/maintaining inventory, receiving, maintenance, returns processing) Education

Associate of Arts, Early Childhood Education 5/1992 Kingsborough Community College M anhattan Beach, Brookyln

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