Customer Service Medical

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

RITA

JONES

**** ******** *****, ********, ** 23860 (H) 804-***-**** (C) 804-***-**** **************@*****.*** Certified Medical Assistant with 2 years experience in a medical office setting. Patient-focused and empathetic caregiver with extensive knowledge of geriatric needs. Desire a position in a clinical setting. Motivated CMA with a highly effective communication style. Efficient worker who demonstrates strong time management and prioritization skills. Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. CPR/First Aid certified

Patient-focused care

Compassionate

Efficient and reliable team player

Adaptable

Charting

Appointment scheduling

Filing

Referrals

Insurance verification

Autoclave/Centrifuge

Venipuncture

Vital signs

Urinalysis

Strep Screening

Injections

OCTOBER 2014-CURRENT

customer service representative/cashier Five Forks Food Mart 2605 Berry St Hopewell Va Collecting bill paymentsCheck in vendorsTally cash totalsRestock merchandise MARCH 2011-DECEMBER 2013

medical assistant/ receptionist Hopewell Medical Group Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. Tested and recorded blood glucose levels.

Responded appropriately to the physical, emotional and developmental needs of patients.

Obtained information about clients\' medical history, drug history, complaints and EDUCATION

VOLUNTEER EXPERIENCE

REFERENCES

allergies.

Maintained a clean, healthy and safe environment.

Performed clerical duties, such as word processing, data entry, answering phones and filing.

Performed procedures including blood draws, and EKGs. Appointment scheduling and referrals?

2011

Associate of Applied Science: Medical assisant

RSHT Chester Va

2003

Certificate: Medical Billing /Coding

InTellitec Medical Institute, Colorado Springs, CO Dean's List

Student Academic Award for Academic Achievement

Health clinics at JRMC

Red Cross Prince George Chapter, Prince George Va

9Health Fair, Colorado Springs Colorado

References available upon request

Contact this candidate