Technical Support Customer Service
Resume:
Arturo Alcantara Realista Jr
E-mail add: *************@*****.***
Tel. No. (049-***-****
Cell phone No. 092********
PROFESSIONAL OBJECTIVES
To join an organization where knowledge acquired through experience and training may be applied, shared and enhanced not only for personal growth but also in the fulfillment of the company’s goal.
PERSONAL INFORMATION
Date of Birth: 07 July 1981
Place of Birth: JPRH Calamba, Laguna
Sex: Male
Civil Status: Married
Height: 5 feet 7 inches
Weight: 97 kg.
Religion: Roman Catholic
Language Spoken: English and Tagalog
Father’s Name: Arturo G. Realista Sr.
Mother’s Name: Purita A. Realista
Passport #: NN0465792
S.S.S #: 04-11207770-6
HIGHLIGHTS OF QUALIFICATIONS
Trustworthy
Dependable
Flexible
Patient
Diligent with good human relation skills
Able to collaborate in team enterprises
Has the ability to work under pressure
Willing to learn and a fast learner
EDUCATION
Laguna College of Business and Arts
Computer Technology
Calamba, Laguna
2001
Secondary Education
Los Baños Community National High School
Timugan Los Baños, Laguna
1997
Primary Education
Los Baños Central School
Timugan Los Baños, Laguna
1993
WORK EXPIRIENCES
Hired: September 2014 – Up to Present
Position: Technical Support
Company Name: Elance
Address: Home Base
Work Description: Answering Emails and Clients Feedback
Hired: September 2013 – May 2014
Position: Technical Support Representative
Company Name: Stream Global Services
Address: 2nd flr. Worldwide Corporate Center Shaw Blvd,
Mandaluyong, 1552 Metro Manila.
Work Description: Intuit, Accounting Software Associate
Hired: June 2012 – December 2012
Position: Technical Support Representative
Company Name: West Contact Services, Inc.
Address: 24th flr. Export Bank Plaza Chino Roses Avenue
Corner Sen. Gil Puyat Avenue, 1200 Makati City.
Work Description: Comcast Video Repair
Hired: February 2008 – May 2012
Position: Owner / Technician / Programmer
Company Name: Access.Net
Address: 4031 Bambang Los Baños. Laguna
Work Description: Computer Shop
Hired: February 2008 – May 2012
Position: Owner / Technician / Programmer
Company Name: Access.Net
Address: 4031 Bambang Los Baños, Laguna
Work Description: Computer Shop
Hired: February 2007 – January 2008
Position: E-mail Technical Support Representative
Company Name: Sykes Asia
Address: Sunnymede Bldng. Quezon Ave., Quezon City
Work Description: Windows Live ID, Microsoft E-mail Account
OTHER SKILLS
Can Speak and Write; English and Tagalog Fluently
Proficient in Customer Service, Sales Inventory
Singer, Song Writer
Computer Literate (Basic Troubleshooting, Microsoft Office)
TRAININGS / SEMENAR’S
May 12 – May 17 2003 Red Cross Training
Philippine Women’s University Basic Life Support Training
Calamba, Laguna (CPR for Health Care Providers)
First Aid Training (Standard)
January 2, 2005 Basic Team Building and Adventure
Jamboree Los Baños, Laguna
CHARACTER REFERENCES
Mrs. Janice A. Pataueg
Team Leader
Mas ACA Benefits and Implementations
ADP Makati Philippines
Cell. No.#: 091********
Alekhine C. Callo
Team Lead
Elance
Home Base
Cell. No.#: 090******** / 092********
I hereby certify that the fact set forth is true and correct with the best of my knowledge and belief.
Arturo Alcantara Realista Jr
APPLICANT
Contact this candidate