Customer Service Microsoft Office
Resume:
Malik X. McLaurin
Spring, TX 77373
**************@*****.***
SUMMARY OF QUALIFICATIONS
•Effectively organized and implemented shipping procedures.
•Performed shipping and receiving duties
•With a forklift, I can receive packages and stack product in an orderly fashion.
•I've trained oncoming employees, and I can take on most of workload, while making no errors.
•Moved pallets of different size and weights in a timely safe manner.
•Leader experienced in organizing, directing, and motivating a diverse work force.
•Proficient in Microsoft Office software, office applications.
•Ability to work both independently and as a team very experienced with customer service and knowledge on how to handle any situation presented at any time. Able to handle both fast and slow paced environments while staying very organized, able to multi-task to get multiple jobs done at once.
•Leader experienced in organizing, directing, and motivating a diverse work force
•Skillful communicator with excellent interpersonal, oral and written presentation skills
•Critical thinker with strong analytical and critical thinking skills.
•Skilled at developing and maintaining situational awareness when dealing with customers.
•Possesses the ability to analyze and interpret policies and procedural guidelines.
•Excellent verbal and written communication skills.
•Ability to interact effectively as a leader or as a member of a team and work collaboratively with other departments.
•Ability to pick up 50 lbs. repeatedly. Also an excel learner
PROFESSIONAL EXPERIENCE
Sept 2014- Present CAS Cargolux Houston, TX
Cargo Airline
Ramp/Warehouse Agent: Loading and unloading airplanes for Cargolux shipping company. Duties consist of operating tugs, belt loaders, cargo loaders and aircraft push tugs. Warehouse duties consists of loading and unloading packages, scanning packages and forklift operating.
Jan-July 2013 Chick-fil-A Houston, TX
American fast food restaurant
Food Service Attendant: Associating customer service, responsibility of taking and giving food orders, cashier, balance cash drawers, provide quality clean environment, stock management.
May-Nov 2012 Whataburger Houston, TX
American fast food restaurant
Food Service Attendant: Associating customer service, responsibility of taking and giving food orders, cashier, balance cash drawers, provide quality clean environment, stock management.
EDUCATION
Summer Creek High School Houston, TX
High School Diploma, June 2013. GPA: 3.6
San Antonio College San Antonio, TX, Criminal Justice May 2015. GPA: 3.8
REFERENCES
Cedric Harris Professional 281-***-****
Nekebra Stephenson Personal 832-***-****
Patrick Fitzgerald Personal 713-***-****
Contact this candidate