Customer Service Project Manager

KENT GRIFFIN 925-***-****

***************@*****.***

CLASS A COMMERCIAL TRUCK DRIVER

QUALIFICATIONS

• Class A CDL with air brake endorsement, current medical card and a clean DMV record

• Commercial HazMat & Tanker & Doubles Endorsement and current TWIC card

• Ability to inspect vehicles to ensure that mechanical, safety and emergency equipment is in order

• Knowledge of the Federal and State Laws of the trucking industry

• Experience operating many types of commercial vehicles and warehouse equipment

• Strong analytical, planning and customer service skills will help promote satisfied customers

• Operate machines, such as delivery and product measurement systems and office equipment

PROFESSIONAL ACCOMPLISHMENTS

PRODUCTIVITY

• Perform pre-trip inspections of vehicle prior to operation

• Examine cargo to verify accuracy of incoming or outgoing shipments

• Accomplish various warehouse duties: loading, unloading truck freight for safe transportation

• Respond and answer customers questions and complaints regarding services

• Experience in maintaining records such as vehicle logs, records of cargo QUALITY OF WORK

• Reliable, cooperative, diligent and efficient, with good customer service skills

• Excellent time management skills for prioritizing responsibilities to accomplish timely deliveries

• Positive, professional attitude, committed to excellence

• Strong team player who’s flexible, adaptive and cooperative

• Work effectively in a team environment independently without supervision to achieve objectives

WORK HISTORY

Savage Services, Martinez, Ca. 2016

Driver

Royal Trucking, Concord, Ca. 2013 - 2015

Driver

Fairfield Development, San Ramon CA 2004 – 2009

Project Manager Assistant

EDUCATION/TRAINING

Class-A Commercial Driver’s License w/ Air Brakes & HazMat, Tanker & Doubles Endorsement Bayview Hope Transportation Academy, San Francisco, CA Transportation Worker Identification Credential (TWIC) Card – Expires September 2018

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