Customer Service Manager
Resume:
Michael J. Lamascolo
Greenville, SC 29615
**********@*****.***
Objective Supervisory/Management; seeking a challenging career position which will utilize my skills, education and experience while providing growth potential.
Summary of Qualifications
Doctor of Chiropractic Medicine.
Excellent interpersonal and communication skills.
Strong educational background.
Enjoy the challenge of achieving difficult objectives, individually or as part of a team.
Good problem solving abilities with attention to detail; readily adapt to new or unusual situations.
Involved in community service with organizations such as AID Upstate and the South Carolina Chiropractic Association.
Education Rome Free Academy Rome, New York
Bachelors of Arts Degree – 1988
New York State University Plattsburg, New York
Master of Arts Degree, Business Management – 1994
Experience
2007 - 2014 Dr. Mike’s Clinic of Chiropractic Greenville, South Carolina
Conducted exams and chiropractic adjustments for patients.
Scheduled patient’s appointments and interviews with doctors.
In charge of accounts receivable and accounts payable.
Performed X-Ray procedures and interpretation of developed film for evaluations.
1999 – 2007 TGI Friday’s Greenville, South Carolina
Assistant Manager/ server/ bartender
Organized bar and dining room efficiently for maximum customer satisfaction and team organization.
Kitchen assistance in high volume and expatiation of customer orders.
Started as a server/bartender; consistently assumed additional responsibilities and eventually promoted to assistant manager.
Provided on-site training for new hired employees.
Helped increase sales by 17% over two-year period.
Received over 10 company awards in customer service excellence.
Produced profit/loss daily statements.
Community Service Currently on the board of AID Upstate and current member of the
South Carolina Chiropractic Association; both organizations are
heavily involved in community awareness and reach out programs
in the state of South Carolina.
References Upon Request
Contact this candidate