Customer Service Manager

Jonathan Q. Acfalle

***** ****** ****** ******: (619) 829 – 4914

Murrieta, CA 92563 Email: ********.*******@*****.*** Career Objective

Looking to Further my Aviation Career at Aerotec LLC as a Flight Dispatcher. Qualifications

• FAA Aircraft Dispatcher License - IFOD, Dallas / Fort Worth

• Extended Range Twin Engine Operations Certified - IFOD, Dallas / Fort Worth

• Great Communicator and Customer Service Provider

• Excellent Time Management and Computer Skills

• Works Well in Team Environments and Excels on Individual Tasks Education

• Institute of Flight Operations & Dispatch - Aircraft Dispatch License

• Institute of Flight Operations & Dispatch - ETOPS Certificate

• Studied at San Diego State University

• Studied at Grossmont & Cuyamaca Community College Experience

• FAA Licensed Aircraft Dispatcher (August 2016)

• California Licensed REALTOR (July 2, 2008 - August 2016)

• Ground Agent for Southwest Airlines (December 18, 2006 - August 2016)

• Ground Supervisor for GAT Airline Ground Support (February 9 - December 17, 2006)

• Assistant Manager for FILA Incorporated (December 12, 2005 - February 08, 2006)

• Assistant Manager for Foot Locker Incorporated (February 23 - August 30, 2005) Awards

Southwest Airlines San Diego Station

• Numerous Individual and Team Member Achievements Gold Coin Award At Foot Locker Inc.

• July 2005- Footaction; San Diego Fashion Valley; Store # 57436

• June 2005- Foot Locker; San Diego Plaza Bonita; Store # 07367 References and or Documentation Available Upon Request. Over 70 Collegiate Semester Units Completed.

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