Administrative Assistant Customer Service

Shanthini Pooranampillai

*** ****** ****, *******, **, L3R 4S5

647-***-**** / *********-*@*******.***

HIGHLIGHTS OF QUALIFICATIONS:

* ***** ** ********** ** administration in an office setting with knowledge of accounting and payroll

Hardworking, detail oriented, accurate, organized, responsible, dedicated and punctual

Ability to multitask in a fast pace environment and work effectively with minimal supervision

Strong time management, good listener, quick learner and dedicated to the job

Excellent organizational, communication skills both written and oral

Able to work independently or as a part of a team using discretion when dealing with confidential matters

Fast learner, confident and decisive under stressful situations

EDUCATION

Diploma: Business Administration

NetTek Training & Solutions Inc., Toronto, ON 2011

WORK EXPERIENCE

Sure Track Courier Service 2015

Customer Service Representative

Pricing on elite, tracing status and providing status

Preparing spread sheet for status and daily, weekly, monthly report

Current Experience July, 2013 - Feb, 2015

Flextronics (Best Buy), New Market, ON

Administrative Assistant

Opened a folder to record the units, accessories and import under the serial number

Check the unit conditions (cracked, scratches, dent, and bump) and marked on the unit repair paper

Recorded model numbers into a computer program to retrieve product information and record condition of product

Order kits and returned units through the UPS system

Create a master box and child box under the Unit serial number for each Unit

Check the address and using the UPS system to make a waybill, and ship the units on system

Previous Experience

Data Management Specialist

Iron Mountain, Markham, ON March, 2012 - Jul, 2013

general office duties including filing, record keeping and file maintenance

Handled office stationery with proven accuracy and attention to detail

Input text and data from documents into spreadsheets, databases or electronic files

Ensured and verified data keyed into the databases were accurate

Administrative Assistant

NetTek Training &Solutions Inc, Toronto, ON March, 2011- Mar-2012

• Enter students information (students marks, rank), Save information in excel spread sheet

• Computer file search, client call answering and scanning

Input text and data from documents into spreadsheets, databases or electronic files

Trained the new volunteers

Data Entry Operator Dec, 2000 – Feb, 2003

Royal Bank of Canada, Toronto, ON

Compiled, sorted and organized data to be entered into the databases or electronic files

Input all sensitive data and accounting information into the databases and electronic files

Ensured and verified data keyed into the databases were accurate

Make Changes in mortgage ( rate and monthly payment) and verify the amortization and principal amount

Contact this candidate