Customer Service Technical Support
Resume:
JOSE CONRADO QUEMADA NEPOMUCENO
***-* *. ******* ******, Cebu City
********@*****.***
WORK EXPERIENCES:
EXL SERVICES, INC.
Inside Account Executive
Sep. 7, 2015 – June 30, 2016
Performing outbound Sales & prospecting for YRC Freight
United Health Group Global Services
Customer Service Representative
August 4, 2014 – September 15, 2015
Cebu City
Setting up grievance cases for United Health Care Medicare members
Alorica Philippines
Tech Support Representative
February 17, 2014 - May 27, 2014
Cebu City
Performing technical support for AT&T U-Verse
Teletech Customer Care
February 2, 2013- February 12, 2014
Tech Support Representative
Mandaue City
Performing technical support for Charter Communications Cable and Internet
Startek International Ltd.
Sept 8, 2008- April 30, 2012
Customer Services Representative
Makati City
Performing Manual Order Entry for Comcast. OIC for MOE-POE Escalations Team for 2 years
Unicomm Global Solutions
Dec. 3, 2006 - August 30, 2008
Customer Sales Representative
Mandaluyong City
Performing outbound calls for the Heart Research Institute(UK). Appointment Setting for a Credit Card Processor company
EDUCATIONAL BACKGROUND:
Business Administration
Univ. of San Carlos, Cebu City
1982-1985 (Undergraduate 3rd Year)
High School
Trinity College of Quezon City
1979
Grade School
Education & Training Center School
Bacolod City
1972
FAMILY BCKGROUND:
Spouse : Elena Llnos Nepomuceno ( Deceased)
Daughter : Joelle Kristianne L. Nepomuceno
Son : Adrin Kevin L. Nepomuceno
SSS NO. 06-05753668
TIN : 212-874-075
HDMF : 121*********
PHILHEALTH : 08-000050898-9
JOSE CONRADO Q. NEPOMUCENO
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