Computer Software

POFERIO R. SANTIAGO JR.

#** ******* **. ******** *******, Marikina City

Contact No: 094*-*******

Email: **********@*****.*** / **********@*****.***

CAREER OBJECTIVE:

Seeking an IT position where I can contribute my skills and to be a part of an institution where opportunities for acquiring new knowledge are always provided and the environment leads toward the development, growth, and fulfillment of the company.

WORK EXPERIENCE

Tech. Support Engr. (July 25, 2016 – Present)

Actionlabs IT Services

E.Rodriguez Ave. Quezon City

Migration of data from different server sites.

Checking the accuracy of the data transfer from the hosts.

IT Staff

CASAP (College of Arts & Sciences of Asia & the Pacific) (April 15, 2016 – July 2016)

Fortune, Marikina City

Troubleshoot and fix computer hardware and software issues

In-charged on basic design layout for flyer and poster.

In-charged of installation, diagnostics and customization of operating system, diagnostics of software, and other windows application programs.

Established and maintained optimum condition of all computing equipment in the computer laboratory and in other office department.

IT Assistant

Fastel Services Inc. (Accredited Contractor of PLDT) (March 7, 2015 – September 30, 2015)

Tondo, Manila

Visit and inspect the PC that being used by the company coordinators that is assigned in the business zone area of the client.

Do a preventive maintenance and make a report about the status of the PC’s.

Assessed end-users needs, ordered components, assembled computer systems and installed and configured software and peripherals for employees.

Assisted with technical support and resolving software and hardware issues

Field Support Technician

Actionlabs IT Services (Accredited Service Provider of SKY & DESTINY CABLE) (August 4, 2013 - August 15, 2014)

E.Rodriguez Ave. Quezon City

Install/Repair Broadband & Cable TV services for new & existing subscribers of Sky & Destiny.

Establish required parameters at the outside plant and modem side.

Replace old and drop new cable from distribution lines tap-off up to the Subscriber’s TV set/ Set- top box/ Cable modem if necessary to maintain the good signal connection.

Computer Laboratory Assistant

Technological Institute of the Philippines (Alivecomm) (Nov. 2010 – July 2013)

Aurora Blvd. Quezon City

Troubleshoot and fix computer hardware and software issues.

Assisted troubleshoot network problem and server failures.

Established and maintained optimum condition of all computing equipment in the computer laboratories and instructional Technology Rooms.

In-charged to install, configure and upgrade computing equipment in the computer laboratories and instructional technology rooms including the operating system and software.

In-charged as a technical resource in assisting students and faculty members to resolve problems with computing equipment in the computer laboratories and instructional technology rooms.

Performed Preventive Maintenance monthly as per schedule and make a hardware inventory for each laboratory

IT Staff

F Salon and Body Spa Co. (January 2005 - August 2010)

Gilmore, Quezon City

In-charged on installation, upgrade, repair and configuration of personal computers and peripherals including Desktop, Laptops, Printers, and other Computerized system Machines.

In- charged of troubleshooting and repair of the local area network.

In-charged for network cabling on workstation and configuration of additional computer units for LAN.

In-charged of installation, diagnostics and customization of operating system, diagnostics of software, windows application programs and other software packages.

In-charged for printing and preparing of the marketing collaterals for new branch to be opened and use for marketing campaign.

Assisted in editing of template and basic design of marketing collateral (banners, streamers and flyers).

EDUCATIONAL BACKGROUND

Tertiary Date Graduated

Bachelor of Science in Computer Science May, 2004

Asian College of Science and Technology (ACSAT)

J.P. Rizal, Quezon City

1999-2004

Secondary

Roosevelt College April, 1995

Marikina City

1991-1995

SEMINAR AND TRAINING ATTENDED

Cable 101 & Sky Broadband Finishing Course for Call Center

Brgy. Vergara, Mandaluyong City Center for Excellence, Marikina City Hall

August 7-9, 2013 October 7 - 28, 2015

Computer Technician (Computer Hardware Servicing)

Xavier Technical Training Center (TESDA Accredited)

Sto. Niño, Marikina City

* Currently Enrolled (March, 2016 – Present)

SUMMARY OF QUALIFICATION

Installation, configuration, troubleshooting, support, and maintenance of PC hardware and peripherals including desktop computers, printers, scanners, modems, and networked printers.

Over 8 years of professional experience in different positions related to IT and technical.

Knowledgeable in the following Operating Systems and Software Application: Windows XP to Windows 10 platform, MS Office 97 to MS Office 2013, Adobe Photoshop and Illustrator, Winzip, UltraISO, Teamviewer.

Knowledgeable of PC software/hardware compatibility specializing in Microsoft Windows environment.

Hardworking and Highly Motivated

Flexible and willing to be trained

Multitasking Capable

Good Team Player

CHARACTER REFERENCE

Mr. Ulysses Dator Mr. Rommel Razal Ms. Josephine Vito

Desktop Support Trainor Directress

Actionlabs IT Services Inc. Center for Excellence (CENTEX) Mary JV’s School

093*-******* 092*-******* 02-3681488

PERSONAL INFORMATION

DATE OF BIRTH : November 26, 1977

GENDER : Male

HEIGHT : 5 ft. 2 inches

WEIGHT : 132 lbs.

CIVIL STATUS : Married

RELIGION : Roman Catholic

CITIZENSHIP : Filipino

LANGUAGES : English, Filipino

OTHER SKILLS : Car Driving, Cable TV Repair and can operate - large format printer (indoor and outdoor)

I attest that the above information is true and correct to the best of my knowledge and belief.

POFERIO R. SANTIAGO JR.

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