Customer Service Sales

Helen Burton

** ********** ****

Richmond Hill, Ontario, L4C 3T2

************@*******.***

647-***-****

Profile

Results oriented and dependable

Experience in marketing, sales and customer service Excels in fast environment

Takes initiative and works well as part of a team

Committed to excellence, customer loyalty and satisfaction EXPERIENCE

Myron Business Gifts / (2004-present)

Account representative for businesses in the United States / Business to Business Sales.

Assisted clients with their marketing needs.

Selling promotional items

Trade shows

Employee appreciation

Increase their client base.

Reactivated accounts that had not purchased from Myron in 2 years or more.

Exceeded budget

Office Toronto (2000-2004)

Sales in office systems

Lacasse, Global, Steelcase

Sold systems in York Region, GTA

SKILLS

. CLIENT RELATIONS

. SKILLED IN CALL CENTER OPERATIONS INBOUND/OUTBOUND

.MULTI-LINE PHONE OPERATION

.COMMITTED TO MAINTAINING DATA INTEGRITY

.FAMILIAR WITH KEY PERFORMANCE INDICATORS (KPI'S)

. STRONG PROBLEM APTITUDE

. POSITIVE AND FRIENDLY

. GOAL ORIENTED

. DETAIL ORIENTED

. EXCELLENT WORK ETHIC

. ENTHUSIASTIC YET PROFESSIONAL DEMEANOR

. MARKETING SAVVY

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