Manager

PROFILE

Dedicated manager with a strong work ethic and the ability to build lasting client relationships. Experienced in operations management, sales, budget development, staffing and cost control. Adept at communicating effectively with customers, vendors and staff. Able to motivate employees to perform to their maximum potential. Exceptional organizational and planning skills; adaptable; enjoys new challenges.

EXPERIENCE

AREA MANAGER, CATALINA RESTAURANT GROUP, VENTURA CA 1994-2015 Key Accomplishments

Successfully managed several family restaurants in the Catalina Restaurant Group within the Ventura County and North Los Angeles area, increasing sales through quality food, exceptional service and family value.

Consistently achieved multiple awards from Catalina Restaurant Group for: Highest Increase in Operating Profit, Sales Building, Food Cost Control, Maintaining Highest Operating Profit.

Maintained expenses below budget through accurate planning, waste reduction, purchasing and cost-effective operating procedures.

Oversaw significant remodeling and conversion projects that enhanced the ambiance and the visibility of the Camarillo, CA restaurant.

Management/Administration

Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss.

Developed marketing campaigns to increase visibility of the restaurants; analyzed market demographics, defined the target market, and determined advertising placement.

Planned menus, estimated food and beverage costs, and purchased inventory.

Investigated and resolved food/beverage quality and service complaints, ensuring customer satisfaction and repeat business.

Created new business through community involvement and public relations programs. Supervision/Training

Recruited, hired, supervised, scheduled and motivated a staff of up to 100 employees

Improved productivity and morale by initiating systems for accountability.

Implemented unit training programs to empower unit staff to enhance customer service and increase profits through suggestive selling.

Instituted quality control strategies to increase unit efficiency, minimize loss and maximize profit. EDUCATION

OXNARD COLLEGE, OXNARD CA 2002 / SIMI VALLEY ADULT SCHOOL - 1995 REFERENCES

LUCIA BACON, MANAGER, CORNER BAKERY • 661-***-**** BILL DIZON, DIRECTOR OF OPERATIONS, CATALINA RESTAURANT GROUP • 909-***-**** TAMMY BOYAJAN • 559-***-****

2224 Marco Drive Camarillo CA 93010 • 805-***-**** • *****.********@*****.*** LYNN MCGOVERN

Contact this candidate