Active Directory Manager

RAOUL MAITRE SYSTEM & DESKTOP ADMINISTRATOR

*Currently deployed in Afghanistan - Please email for contact * - **.******@*****.***

SUMMARY

Experienced Systems and Desktop Administrator with over 15 years of experience in Windows environments. I have an active Secret clearance, excellent project-management skills, and the proven ability to perform and participate in a fast-paced environment. I also possess the ability to effectively communicate with a diverse group of users, all of which make me a great addition to any team.

CLEARANCE - Top Secret

EDUCATION - BA, Double Major in Finance & Accounting and Mass Communication Hunter College, New York, NY (1991)

CERTIFICATIONS

ICND1, MCSE, A+, Security+, Server+, ITILv3, DoD Information Assurance Certification and Accreditation Process (DIACAP) Certificate of Completion, ASC PII Certification.

TECHNICAL SKILLS

Microsoft Windows XP/Vista/Windows 7, Server 2003 & 2010; Enterprise Desktop Support Technician on Windows 7; Proficient in MS Suite 2007/2010; Cisco 3560G and 3750 Switches and Call Manager; TCP/IP; LAN/WAN; Wi-Fi network; Active Directory; Exchange Server 2010; VSAT Satellite system, Fiber SAN/NAS/NFS/RAID Technologies.

EXPERIENCE

SOS INTERNATIONAL 03/2016 - Present

IT MANAGER

Kabul, Afghanistan (APO AE 09354)

Provide day-to-day management for the design, implementation and oversight of all IT functions, inclusive of all systems, hardware and network processes

Responsible for ensuring 24/7 availability of all critical technology assets (networks and server infrastructure) for the Task Force

Create, manage and maintain a database for the collection and distribution of all information operations products including, but not limited to raw video footage, audio, images, text and web-based products

Ensure all applicable security specifications and policies, processes and procedures are properly communicated and followed

Work closely with senior management to propose improvements to the business infrastructure and report progress

Maintenance and troubleshooting across a broad range of IT systems.

SAIC 01/2015 - 11/2015

SYSTEMS ANALYST

Various US Locations

Traveling to and supporting various Air Force bases as Active Directory systems migration specialist / SME

Migrating user profiles, data, applications, rights, accessibility and security protocols to new network infrastructure

Performing SME support and other duties as needed as required

DRS TECHNOLOGIES 07/2008 - 09/2013

SYSTEMS ADMINISTRATOR

Various Locations, Afghanistan/Iraq

Supported U.S. Army networks (NIPR/SIPR). Designed, developed, customized and installed network hardware, software, and security systems. Ensured integrity and availability of networked systems.

Responded to incidents, intrusions, and administer certificates. Prepared and presented performance reports, assessments and recommendations to executive decision makers. Trained and coached junior staff.

Knowledge of Fiber SAN, NAS NFS and RAID Technologies (Cisco Switches) Dell MD 1000 storage technologies and worked with SANs in VMware environments

Managed MS Exchange 2010 and 2003 and 2008 servers, SCCM and Update Server (WSUS)

Created and managed user and desktop accounts using Active Directory

Managed FTS file sharing, permissions, ownership and inheritance

Installed and Configured Solarwinds Orion for Network Monitoring, Analysis and Netflow. Configured Cisco switch for Trunks, VLANS, Access Ports, Installed and Upgraded IOS .

Experience with developing requirements for ADP systems

Plan, coordinate, and implement network security measures to protect data, software, and hardware

Monitor network performance via WhatsUp Gold to determine whether adjustments need to be made, and to determine where changes will need to be made in the future

CSA, LTD. 09/2007 - 07/2008

SYSTEMS ADMINISTRATOR

Kuwait

Analyzed, planned, managed setup user and desktop accounts in Active Directory ensuring they adhere to IA policies and procedures

Configured Cisco switches for various VLANs systems. Processed Network Access Request forms, update computers to be compliant with IAVA.

Performed software, hardware installs, and upgrades on Windows platform.

KIMBERLY-CLARK CORPORATION 08/2005 - 09/2007

TECHNICAL ANALYST

Atlanta, GA

Supported key executives and field services sales team. Analyzed, developed, and managed broadband DSL and cable services for field sales users.

Troubleshoot LAN/WAN firewall connectivity problems with remote users using MS RDC, TeamViewer, VNC Viewer; MS Suite, Kyocera printers

Recommended various software, hardware, and PDA resolution for 650 global healthcare sales force locally and remotely. Provided courteous and professional user desktop and network support.

EMORY UNIVERSITY 04/2003 - 08/2005

IT SPECIALIST

Atlanta, GA

Provided desktop, database, LAN, technical, and training to users; planned project implementation and training manuals to meet Office of Research objectives.

Employed Microsoft Access to queried and retrieved data for scientists.

Analyzed data via Access for efficient reporting.

Performed daily backup and monitor firewall for intruders. Installed and configured hardware and software on servers and PCs as required.

SPRINT 05/1996 - 02/2002

NETWORK TECH SPECIALIST

Atlanta, GA

Supported 5 different departments of 100+ users of desktops and laptops. Monthly top performers of accurately resolving customer complaints reducing calls to helpdesk.

Spearhead test of various new applications and their compatibility with Windows 2000 Professional.

Remotely analyzed and resolved customers technical issues of Windows 2000. Remotely fixed e/mid-range operating systems and LAN/WAN deployed.

Troubleshoot LAN/WAN firewall connectivity problems with remote users using MS RDC, TeamViewer, VNC Viewer; MS Suite, Kyocera printers; Remedy

SUNTRUST 07/1991 -05/1994

MASTER TRUST ACCOUNTANT

Atlanta, GA

Performed daily 401(k) record-keeping via Trustmark.

Processed distributions, loan administration, client service, participant statements, and evaluated daily transfers for clients.

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