Customer Service Administrative Assistant
Resume:
Daryl J. Shenlund
********@*****.***
Administrative Coordination Customer Service Client Engagement
Energetic, motivated, and deadline-driven administrative professional with a proven record of coordinating projects, planning large-scale events, and delivering superior customer service to internal and external stakeholders. Ability to identify and resolve challenges, increase efficiencies, enhance customer satisfaction, and achieve on-time results with adaptability.
Capable of thriving in stressful environments, overseeing multiple priorities, coordinating strategies, and communicating with stakeholders. Ability to identify areas for improvement, evaluate current programs and offerings, work collaboratively with colleagues, demonstrate flexibility on a regular basis, and maintain positive relations with the community.
Key Qualifications
Customer Service Expertise
Administrative Management
Project Leadership
Excellent Communication Skills
Team Collaborations
Negotiation Abilities
Event Coordination
Resource Management
Decision-Making Skills
Creative Problem Solving
Time Management
Detailed and Organized
Professional Career Overview
GREENVILLE HEALTH SYSTEM Greenville, SC
Administrative Assistant III October 2003 – April 2016
Delivered administrative expertise to the Director of the Traumatic Brain Injury (TBI) program and the Women’s and Children’s Hospitals. Supported the Director of TBI during the first year of employment and then moved to the hospital-related administrative role.
Scheduled meeting with multiple departments and physicians, ensuring flexibility and adaptability when working simultaneously with various organizational objectives and goals.
Special Project – NICU Reunion
Served as the annual chairperson for the NICU Reunion Committee, encompassing planning, scheduling, and organizing an event that involved an 800-person attendance.
Coordinated decorations to correspond with the event theme, ordered catering and meals, scheduled workers, including set-up and clean-up, and ensured volunteers were available.
Displayed professionalism and teamwork while communicating with other committee members, partnering with external vendors, and internal teammates.
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