German Language Expert
Resume:
CURRICULAM VITAE
Raju Gundekarla
Chilkalguda, Mobile: +91-995*******
Sec-Bad -500061 Email:*****************@*****.***.
Career Objective:
German Language Specialist seeking employment with the right company in order to use my experience and skills to better the company.
Profile
Huge knowledge in German Language having certified diploma in RK Math HYD and completed B.A. from Osmania University Hyderabad.
Excellent communication skills- both oral and written with good presentation skills in German.
Expeditious at learning new concepts, work well under pressure and communicating ideas clearly and effectively.
Work Experience:
TECH MAHINDRA ASSOCIATE LANGUAGE SPECIALIST
Client: CISCO
October 2015 to till date
Tools: BMC Remedy Tool, DPS Portal.
Job Description: Having sufficient knowledge in German Language, working as a Associate Language Specialist to understand the customer issues and resolving the issues in quick manner to exceed the customer expectations.
JOB PROFILE
Supporting the customers by raising the tickets on the issues through Calls and Emails.
Responsible for ticket closure includes following up with the related source on ticket status.
Coordinating with team members to deliver the activities on time with accuracy.
Managed language translations and interpretations.
Non Process actives:
Actively participated in Team bonding sessions.
Part of Corporate Social Responsibility (CSR) initiatives and Team Synergy events.
Trainings:
Corporate Trainings
Corporate Etiquette.
Interpersonal Skills.
Customer Centricity.
Academic Qualification:
Completed B.A in German from Osmania university (2014-2016).
Completed Diploma in German from RK Math Hyderabad (2013-15).
Completed B.Tech from JNTU University in Computer Science (2007-11).
Completed intermediate from board of intermediate with MPC group (2005-07).
Completed SSC from Board of secondary education (2004-05).
Technical Skills:
Proficient with MS-OFFICE.
C Language.
Personal Strengths:
Ability to work within a team.
Passionate about work and Quick Learner.
Positive thinking.
Personal Profile:
Name : G. Raju
Father Name : G Lachaiah
Date of birth : 04-10-1989
Sex : Male
Marital Status : Single
Region : Hindu
Nationality : Indian
Known Languages: German, English, Hindi & Telugu
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge
Date :
Place : Hyderabad Raju Gundekarla
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