Microsoft Office Customer Service

Amy S. Smith

**** ***** ****** ****

Winston Salem, NC 27106

Cell-336-***-****

**********************@*****.***

Summary: Motivated, personable professional, experienced in an array of office and personal care skills. Confident in and accustomed to delivering customized care to individuals while handling documentation of all activities and ensuring safety and security of patient

Experience: Corworx /HealthPort staffing Alpharetta, GA

Medical Records/ Chart retrieval 11/2014 – 12/2014

accurately maintained and retrieved chart information through the use of the EPIC, EMR program.

Copied important information that were requested and sent the data to their designated site.

Used good customer relation skills to communicate with clients

Medical records -uploading, pull/file old charts purge old charts and refile storage.

Highland Oaks Medical Winston-Salem, NC

Medical Records Clerk 04/2004 to 10/2013

Entered patients information into the system that includes upcoming doctor appointments, medication, and past visits.

Filed charts according to each doctor and the numeric system which was color coded

used the TMS computer system look up chart numbers, patient demographics, to schedule appointments.

maintained the stock room where old charts and insurance were kept.

Distributed all faxes and reports

Assisted office managers with special projects such as patient statements to be mailed out at end of each month

Knowledge of using the ekg machine and entering the patient data

For it, did that some to help out and as a fill in when needed too.

Salem Senior Housing Winston-Salem, NC

Clerical / volunteer 6/ 2012 / 8 / 2012

Worked as a clerical assistant volunteering at a retirement home

Learned and gained experience on the computer and office duties.

Used Microsoft Office to complete the volunteering experience.

Put together booklets together for class and perform presentations though the use of Microsoft Office.

Education: Forsyth Tech. Comm. College Winston-Salem, NC

Office Technology April 2014

Computer courses / medical term/ general classes Nov. – Aug.

1990-2012/2014

Additional Information:

Answering phones/ documenting reports/ customer service, willing to go back

for school for training in job or for cross training in all areas. I am seriously

Considering going back to school to get a bachelor degree in youth ministry

Student missions from piedmont international university and assoc. degree in

Science from UNC- GTCC -radiology for MRI and x-ray scan. I' am all for and

Willing to back to school or take classes to learn new things or enhance hands

On job training to get the job. I consider myself as a quick learner to pick up on

Things and do the job right. Later on to help enhance my job opportunities

I want to further take courses in student admissions /administration/ and HR.

I am in the process of volunteering to help be a leader for young life in Davie

County and working on helping out with you group at Calvary central which I am

Member of and go to Calvary west. I have worked with many ages of kids and

any youth in a variety of soccer organizations and through Calvary. My long

Term goal is to find something fulltime to help support myself and son.

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