lllya Talafiero Shuler

**** ******** *****

Sumter, SC 29154

803-***-****

acwbuk@r.postjobfree.com

EDUCATION

Bachelor in Science, Integrated Information Technology, expected to August 2016

University of South Carolina, Columbia, SC

Coursework: Java Programming, Unix/Linux, Advance Networking, Intro to Computer Security, Oracle/SQL

TECHNICAL SKILLS

Languages: Java, Visual Basic, Linux

Applications: Microsoft Office Applications including Word, PowerPoint, Excel. CATIA, Esri, Web-Design, HTML, TCP/IP Concepts, Greenway Medical EMR System

Operating Systems: Windows XP, 7, 8, 8.1, Server 2008,

WORK EXPERIENCE

Ebryit Inc.,Columbia, South Carolina June 2016– Present

IT Technician

Perform break/fix on Dell laptops and desktops.

Fix hard drives, re-image computers, swap out system boards, LCD screen replacement, replace out

keyboards, mouse and parts as needed

Account management control for all work tickets.

Order all parts needed through dell ordering system.

Inventory control on all assets for repairs.

Assist in all assets of account.

Installs laptops/desktop

TM Floyd & Company

Network Operations August 2015 – March 2016

Install and troubleshoot monitoring tools by using tools like

Dynatrace-Gomez, Patrol-Xmatters, and Control-M to monitor applications

Support areas for applications and application owners

Provide support for users and system problems

Colonial Family Practice, Sumter, South Carolina May 2013 – March 2015

IT Intern

Used Picture Archive System in transferring images of patients heart to medical Vendor

Managed user, printer, e-mail configurations and LAN configuration controls

Provided technical support and software troubleshooting to staff users

Punched down cables in server room and connected to phone lines and the Internet

Installed and update system application software

Used image software to Image new computers

Transferred Greenway EMR data to a cloud base system

Setup network system and configure computers for new offices

Removed malware, spyware, and virus from computers

Joined computers and printers to the domain on the network

Setup and configured wireless access points to ensure stronger connectivity for wireless devices

Helped set up the network for new offices

Made Cat 5 cables

Set up users accounts using active directory

Provided technical support for 14 locations and over 350 users

Organizations

Phi Beta Sigma Fraternity Incorporated March 2015- Present

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