Customer Service Administrative Assistant
Resume:
Kendra M. Brown
***********@*****.***
Objective T o obtain a position where I can utilize my personal skill set to help this company thrive and grow.
Competencies
● Proficient in standardized software applications, including MS Word, Excel and Power Point
● Effective interpersonal and communication skills
● Able to meet new challenges with an open mind and an optimistic response
● Refined written and verbal communication capabilities
● Team player with the ability to work independently and results oriented
● Attention to detail and the ability to quickly adapt to changing situations
● Work well under pressure, diplomatically and tactfully Experience
Wipro inc. – Atlanta, GA 10/2015 to 03/2016
Best Buy CCR
Answer calls and assist clients with any issues they may have with they company or delivery
Ability to listen, type, talk and research at the same time
Knowledgeable of all systems used
Keep record or all calls and what was done to resolve the issue Dugans – College Park, GA 04/2015 to 10/2015
Server
Multitask while Providing great customer service
Take food as well as drink orders
Bring orders to customer table
Keep sections clean at all times
Perform closing duties for each night
Concessions H&H 08/2014 to 04/2015
Cashier
Greet customers with a positive attitude
Take orders
Handle cash
Prepare coffee drinks
Clean store/ inventory
HSS INC. Atlanta, GA 02/2014 to 08/2014
Security officer
Document all vehicles as well as people that pass through my check point.
Display excellent customers service
Be alert at all times
Stand for majority of shift
Record daily activity every hour
Respond to and record all alarms I am dispatched to Bishop Custom Trims C ollege Park, GA 08/2012 to 02/2014 Administrative Assistant
Book all appointments
Clean and Organize office
Answer all phones
Inventory of supplies
Order all supplies as needed
Operate security gate and gate arm to give access to Atlanta Airport Smoothie King – Atlanta, GA 07/2010 to 08/2012
Shift Leader/ cashier
Constantly sell retail products within store
Take customer orders as instructed
Handle money
Open as well as close store
Lead my team each shift
Handle dissatisfied customers
Education:
● North Clayton High School C lass of 2009 Honor roll student.
● Girl Scouts 1 0 years
● Atlanta Metropolitan State College C ompleted 2 years
● Gaston School Of Insurance c ertificate of completion
Contact this candidate